Car Service Plans, Warranties & Fraud Overview
Every article, guide and FAQ on this site about a service contract that wouldn't pay, a warranty company that wouldn't answer, a robocall that wouldn't stop, or a dealer who wasn't straight with you — organized in one place.
If your extended warranty denied a covered repair, or a used car turned out to be less "as-is" than you were told, start with the category below that matches what happened.
32 resources across 6 categories. Free consultation · NJ & NY
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Coverage & Claims Denials · Warranty & Service Plan Scams · Robocalls, Telemarketing & TCPA · Arbitration & Legal Remedies · Dealer & Used-Car Fraud · State Law Resources
§ 01 — Coverage & Claims Denials
What to do when a service plan or extended warranty refuses to pay for a repair it's supposed to cover.
Problems with Car Extended Warranties
Common ways extended warranty coverage falls short of what was promised at the point of sale.
Guide
Solving Problems with Service Plans and Warranties
Steps to take when a claim is wrongfully denied: documentation, escalation, and when to get a lawyer involved.
Guide
Types of Claims for Failure to Pay Warranty
The legal theories available when a warranty company owes a payout and won't issue it.
Guide
Hints on Filing a Claim Against a Service Plan Company
Practical tips for building a claim file that holds up under a warranty company's scrutiny.
Guide
Problems with Warranty Providers: Fidelity Warranty Services
Complaint patterns and legal options specific to one of the larger third-party warranty administrators.
Provider profile
Extended Warranties & Service Plans: Q&A
Answers to the questions we hear most often about coverage, cancellation, and refunds.
FAQ
§ 02 — Warranty & Service Plan Scams
Recognizing a deceptive warranty sale after the fact, and what recovering a loss actually looks like.
Beware of Extended Car Warranty Scams
Warning signs of a warranty sold on false promises, before or after you've signed the contract.
Guide
Car Warranty Scams: Protecting Yourself from Deceptive Telemarketers
How phone-sold warranty scams are pitched, and the questions that expose one before you pay.
Guide
Getting Compensation for Extended Warranty Scams
Routes to a refund or damages once you've confirmed the plan you bought was never going to pay out.
Guide
Endurance Warranty Scams: What to Do if You've Been Misled
Options specific to owners who bought coverage from Endurance and feel misled about its terms.
Provider profile
Endurance Warranty Problems & Deception
A closer look at recurring customer complaints and alleged deceptive practices tied to this provider.
Provider profile
§ 03 — Robocalls, Telemarketing & TCPA
Car Warranty Calls & the Do Not Call List
Why auto warranty telemarketers keep calling registered numbers, and how the two rules interact.
Guide
How to Stop Fake Warranty Calls
Practical steps when the calls won't stop, including what to document before you file a complaint.
Guide
How to File a TCPA Claim
The Telephone Consumer Protection Act sets statutory damages per illegal call — how a claim is built.
Guide
FCC's Record Penalty Against Auto Warranty Robocallers
What a landmark federal enforcement action signals about the scale of the auto warranty robocall industry.
Case update
§ 04 — Arbitration & Legal Remedies
Most service contracts route disputes to arbitration before court — how that process actually runs.
How to Handle Arbitration with a Warranty Company
What to expect once a contract's arbitration clause is invoked, and how to prepare your case.
Guide
New Jersey Extended Warranty Law
The state-law protections that apply to extended warranty and service contracts sold in New Jersey.
State law
§ 05 — Dealer & Used-Car Fraud
Beyond the warranty itself, dealers will frequently misrepresent the terms of service plans, warranty company blames the dealer, and the dealer blames the warranty company. Therefore, you want to put both parties in a claim. Here is an overview of misrepresentation, bait-and-switch, and other deception.
Consumer Fraud & Deception
An overview of what qualifies as actionable consumer fraud in a vehicle purchase or service transaction.
Practice area
Automobile Dealer Fraud & Deception
Common deceptive practices at the dealership, from financing tricks to hidden fees.
Guide
Used Car Fraud: As-Is & Dealer Misrepresentation
How "as-is" sales interact with misrepresentation claims in New Jersey and New York.
Guide
Does "As-Is" Mean You're Stuck?
What an as-is clause actually waives — and the fraud and disclosure claims it doesn't.
Guide
False Advertising & Deception Claims
When a listing, ad, or sales pitch crosses the line from puffery into an actionable false statement.
Practice area
Dealer Bait-and-Switch Tactics Explained
Recognizing the advertise-one-car, sell-another pattern, and what your rights are when it happens.
Guide
§ 06 — State Law Resources
New Jersey statutes and regulations that underpin many of the claims above.
New Jersey Consumer Fraud Act: Regulation Amendments
Recent changes to the regulations enforcing New Jersey's Consumer Fraud Act, and what they affect.
State law
New Jersey Used Car Lemon Law & Dealer Fraud Claims
Where New Jersey's used-car lemon law protections end and a dealer fraud claim begins.
State law
New Jersey Bait-and-Switch Administrative Regulations
The specific administrative rules New Jersey uses to define and penalize bait-and-switch advertising.
State law
Not sure which category fits?
Tell us what happened — a denied claim, a scam sale, or calls that won't stop — and we'll point you to the right next step, free of charge.