Fidelity Warranty Services 

I NEED MY CAR FIXED SO I CAN GET TO WORK AND PICK UP MY CHILDREN

Many consumers have experienced problems with Fidelity Warranty Services.  

BBB Rating: Accredited with an A+ rating Complaints (last 3 years): 241 total Consumer Affairs: 1.6/5 (262 reviews) BBB Customer Reviews: 1.09/5 (43 reviews)

Most common complaints

• Engine and transmission claims denied (sludge, carbon buildup, “commercial use,” modified exhaust)
• Weeks- or months-long delays while the vehicle sits at the shop
• Poor communication and conflicting information from representatives
• Partial or reduced refunds on cancellation

Recent real examples

• “They denied engine replacement citing sludge without following their own contract terms.” (BBB review)
• “String you along for weeks while you are without a vehicle, then don't approve necessary repairs.” (BBB review, 2024–2025)

Sources: BBB profile & complaints page, Consumer Affairs

Disclaimer and Opinion

Experiences may vary and many customers may be satisfied.  This reflects a compilation, we have not verified individual complaints and experience may vary.  

What to Do If Your Claim Has been Delayed or Denied. 

• Document any failure or refusal.  
• Get records  If you have a mechanic obtain his records of unsucessful repair requests. 
• File a lawsuit or arbitration demand 

FREE CONSULTATION 

Call 973-598-1980 or cell 973 479-5515 for a Free Consultation on Your Warranty Claim