Solving Problems with Service Plans and Warranties
Problem
You bought an expensive warranty, you now have a major failure, and the company offers excuses rather than repair. Our office handles lawsuits and claims against warranty companies. However, if you cannot utilize us, this site is designed to provide information for your to bring a claim on your own.
1. Document the Refusal and Create a Paper Trail
Make sure you have paperwork confirming the need for the repair, the cost, and the warranty company's rejection. .
2. Create a List of Documents for your claim :
- Copy of the policy
- Repair order showing what needs to be done and the cost
- Request for coverage and, if available, the denial letter
- Warranty company brochures or web pages showing broad coverage
- Material showing damages, repair costs, car rental expenses, or job loss paperwork
3. Contact the Dealer That Sold the Policy
Most policies are sold by the dealer at the time of sale. If the dealer claimed they were selling a policy that covers engine and transmission failure but instead sold you something riddled with disclaimers and exclusions, you may have a claim against the dealer for deception and breach of warranty.
4. Get Help from Consumer Affairs or Legal Counsel
Many consumer affairs agencies investigate wrongful failure to cover claims.
- Check for a consumer or lemon law lawyer.
- Some lawyers may accept claims on contingency, meaning their fee is charged from the settlement or paid by the defendant.
- Others may charge on an hourly basis, requiring payment regardless of the result.
5. File for Arbitration or Court if You Cannot Locate a Lawyer
Frequently, the provider will only pay attention if a legal claim is filed, either in court or through arbitration.
You may also like:
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Car Extended Warranty Calls: Understanding Your Rights and Seeking Legal Help
-
Deceptive Auto Warranties and Telemarketing: Remedies and FTC Action
Keywords: consumer attorney, small claims lawyer, insurance fraud
