If you own a 2023 or 2024 Cadillac Lyriq in New York or New Jersey, you may have recently heard about the major Lyriq recall affecting tens of thousands of vehicles. As a law office dedicated to helping consumers with lemon vehicles, we want to ensure you have the facts about the 2024 and 2023 Cadillac Lyriq recalls – and know your rights if your vehicle is affected by these serious Lyriq issues.

The Heart of the Problem: Cadillac Lyriq Screen Electrical Issue

Cadillac's flagship electric SUV, the Lyriq, was designed to showcase cutting-edge technology. But for over 41,000 owners of the 2023 and 2024 models, a critical flaw has turned that innovation into a safety hazard. The Cadillac Lyriq screen recall centers on the vehicle's massive 33-inch curved display, which can suddenly go blank while driving.

What Happens When the Screen Fails?

• Loss of Speedometer: Drivers can't see how fast they're going.
• No Warning Lights: Crucial alerts about the vehicle's health are invisible.
• Lyriq Camera Not Working: The rearview camera image disappears, making parking and reversing dangerous.
• No Infotainment or Navigation: The entire infotainment system, including navigation and audio, becomes unusable.

This Cadillac Lyriq display recall is a direct response to these dangers. The National Highway Traffic Safety Administration (NHTSA) opened an investigation after 1,209 vehicles were reported to have experienced a blacked-out screen. GM determined that the issue stems from outdated software in the video display control module, which can be triggered at any time while driving.

How Widespread Is the Problem?

• Total Vehicles Affected: 41,376 (2023 and 2024 model years)
• Estimated Vehicles with Defect: About 3% of recalled vehicles (roughly 1,241 units)
• Reported Incidents: No injuries or crashes reported so far, but the risk is significant
• Multiple Recalls: The 2023 Lyriq has been subject to at least five official NHTSA recalls, many for electrical and software issues

Owners' Complaints: Real-World Impact

Owners have reported:

• The screen going blank while driving on highways and city streets.
• The backup camera failing just as they needed to park or reverse.
• Unexpected braking and false collision alerts due to faulty sensors and software.
• Multiple trips to the dealership for repairs, with some vehicles spending weeks out of service.

Cadillac's Response: The Fix

GM is offering a free software update to resolve the issue. For many, this can be done over-the-air (OTA), but some owners will need to visit a dealership. Notification letters are scheduled to be mailed starting July 14, 2025.

Your Rights: Lemon Law and Warranty Claims

If you have experienced recurring or substantial problems with your 2023 or 2024 Cadillac Lyriq – including the Cadillac video display recall – you may be entitled to relief. Owners with substantial and recurring problems may be entitled to a refund or replacement under the lemon law. Other owners may have claims for breach of warranty under the Magnuson-Moss Act.

How We Can Help

At our law office, we have extensive experience helping NY and NJ consumers with lemon vehicles. We can guide you through your options, negotiate with the manufacturer, and fight for the compensation you deserve.

Call us today for a free consultation. We also work on a contingency basis, so you pay nothing unless we win your case.

Sources:

• Recalls for 2024 CADILLAC LYRIQ - NHTSA
• Safety Recall Report - NHTSA
• The EV Report – Cadillac Lyriq Display Recall Alert
• GM Authority – Cadillac Lyriq Recalled For Blank Display Screen Issue
• Pickup Truck Talk – Cadillac Lyriq Recall: Video Display May Go Blank
• Lemon Law Experts – Cadillac Lyriq Recall List
• Auto123 – Cadillac Recalls Lyriq EVs Over Screen That Can Black Out
• Carscoops – Thousands Of Cadillac EVs Recalled Over A Feature Meant To ...
• Justia – CADILLAC LYRIQ 2023: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

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