The class action FCA's Uconnect 5 infotainment system in certain model year Chrysler, Ram, Jeep and Dodge vehicles has y a defect that can cause several distracting, potentially dangerous problems for drivers.  The lawsuit disclose complaints from drivers who say they've experienced the malfunction of various safety, navigation, communication and entertainment features while driving the following vehicle models:

• 2021-2024 Chrysler Pacifica;
• 2022-2024 Ram 1500, 2500 and 3500;
• 2022-2024 Ram Chassis Cab;
• 2022-2024 Ram ProMaster;
• 2022-2024 Jeep Wagoneer and Grand Wagonr;
• 2022-2024 Jeep Compass;
• 2022-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L;
• 2022-2024 Dodge Durango; and
• 2023-2024 Dodge Hornet.
  
  
  

In particular, drivers have complained of the Uconnect system screens intermittently and inexplicably freezing, going black, glitching, rebooting or otherwise becoming inoperable, the complaint says. These Uconnect failures can lead to issues with a vehicle's GPS navigation system, radio and audio systems, Bluetooth connectivity, rearview backup camera, display screen, touchscreen buttons, hands-free cell phone functionality and more, the suit contends.    Uconnect Lawsuit Filed Over Alleged Infotainment System Defect in 2021-2024 Chrysler, Ram, Jeep, Dodge Vehicles (classaction.org)

According to the filing, these problems pose a significant safety hazard to drivers, passengers and pedestrians. One plaintiff, a Florida resident, says the GPS system in her 2022 Chrysler Pacifica Hybrid will frequently drop when she's using it for directions. The woman claims that the problem causes distracted driving as it forces her to take her eyes off the road to reorient the GPS.

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