1. Questions About NCDS

Your car continues to have problems and you threaten to file a lemon law claim in court.  Rather than being upset, the manufacturer representative graciously suggests that you use NCDS (National Center for Dispute Resolution) to handle the problem.  There are a number of problems with this.

Generally the manufacturer selects the arbitrators and manufacturer refuse to use impartial arbitration mechanism such as the American Arbitration Association.   Frequently NCDS will require the consumer to demonstrate a problem on demand.

2. What Happens if you lose

Our office will handle claims even if the consumer lost.  Simply put, we are not confident the proceed was fair and balanced and instead we have found some vehicles with serious problems were not deemed lemons.