2023 Jeep Grand Cherokee Battery Problems and Recalls Updated to 2026

Updated Report: 2023 Jeep Grand Cherokee 4xe Battery Problems (as of August 2026)

Common Complaints

(Unchanged from prior summary — these remain widely reported.)

• High-voltage (HV) battery fire risk / thermal events while parked or driving.
• Excessive HV battery drain while parked (often 8–30% overnight or over a few days).
• 12-volt battery drain, no-start conditions, and sudden complete power loss while driving.
• Charging system failures (unable to charge, premature stop, forced gas-only mode).
• Sudden loss of propulsion / vehicle shutdowns.
• Repeated tows, extended dealer time, and related MIL/DTC issues (cell balancing, voltage variation, state-of-health faults).

Technical Service Bulletins (TSBs)

(Key relevant bulletins remain the same; many software updates address the symptoms above.)

Notable examples include BCM updates for 12V drain (e.g., 08-183-25), multiple BPCM flashes for hybrid battery DTCs and no-starts (e.g., 08-068-26 / 08-019-25), HCP/AHCP/PIM updates for 12V/charging issues (e.g., 08-359-25), and TSB 08-072-26 for HV pack replacement under the XU1 unlimited-mile warranty extension for qualifying cell-related codes.

Recalls (Updated Status as of August 2026)

The battery-related fire-risk campaigns have progressed as follows:

• NHTSA 23V-787 (Chrysler B9A) — October 2023 Initial campaign primarily covering Wrangler 4xe for HV battery fire risk (Samsung SDI cells with separator damage). Software remedy. Later superseded for affected vehicles.
• NHTSA 24V-720 (Chrysler 95B) — September 2024 Expanded to approximately 154,000 vehicles, including 2022–2024 Grand Cherokee 4xe. Same root cause (internal cell separator damage that can lead to fire while parked or driving). Remedy: software update to the battery pack control module + HV battery pack replacement if diagnostics required it. Owners were advised to park outside, away from structures, and not charge until repaired. This recall was later replaced by the broader 25V-741 campaign; vehicles previously remedied under 24V-720 generally need the newer remedy.
• NHTSA 25V-741 (Chrysler 68C) — October/November 2025 (current primary campaign) Further expanded to roughly 320,000–375,000 vehicles total (2020–2025 Wrangler 4xe and 2022–2026 Grand Cherokee 4xe; approximately 91,800+ Grand Cherokee units). Same underlying defect. Prior software remedies (including 24V-720) were determined ineffective at detecting certain abnormalities (multiple fires reported in previously remedied vehicles). Current status (2026): Remedy is available — dealers perform a software flash followed by HV battery pack replacement if needed. A related unlimited years/miles warranty extension (XU1) covers the HV battery for qualifying DTCs. Owner notifications and phased remedy availability occurred in late 2025 / early 2026. Some sources note ongoing owner reports of residual issues or delays, and earlier guidance to park outside and avoid charging applied until the final remedy was completed on a given vehicle.

Related non-battery recall: NHTSA 25V-766 (Chrysler 78C, November 2025) covers certain 2023–2025 Grand Cherokee 4xe engines for sand/debris contamination that can cause catastrophic engine failure, loss of propulsion, or engine-compartment fire. Separate from the HV battery campaigns.

Recommendation: Check your specific VIN on NHTSA.gov or with a Jeep dealer for open campaigns and completion status. The 25V-741 campaign is the operative one for most 2023 4xe HV battery fire-risk concerns as of mid-2026. Document all service and retain records for warranty or other claims.

Sources remain NHTSA filings, Stellantis bulletins, owner reports, and automotive coverage current through 2026. Always verify the latest VIN-specific status directly with official channels, as completion rates and exact remedy details continue to be updated.