Specific Auto Problems

2020-2023 Lincoln Aviator Recall: 360-Degree Camera Problems

Posted by Howard Gutman | Aug 03, 2024 | 0 Comments

Sleek black 2022 Lincoln Aviator parked outside

The 2020-2023 Lincoln Aviator models have encountered significant issues with their 360-degree cameras, leading to multiple recalls. This article outlines the details of the recalls, describes the camera defects, explains the impact on vehicle safety, and provides guidance for affected owners.

Overview of the Recall

Lincoln Aviators from the 2020 to 2023 model years have been subject to recalls due to defects in their 360-degree camera systems. These advanced camera systems are designed to enhance driver visibility around the vehicle, but malfunctions have compromised their functionality and safety. The National Highway Traffic Safety Administration (NHTSA) has documented these issues, highlighting the widespread nature of the problem.

Lincoln Aviator’s infotainment screen displaying camera error

Description of the Camera Defect

The primary issue with the Lincoln Aviator's 360-degree camera involves the system displaying a blue screen or, in some instances, failing to activate altogether. Owners have reported that the camera's malfunction occurs unpredictably, which significantly impairs their ability to monitor the vehicle's surroundings, especially when parking or navigating through tight spaces.

Ford's Recall Actions and Current Status

In response to the mounting complaints, Ford initiated several recall actions:

  • Recall 23V598 specifically addressed the 360-degree camera issue by stating that a fault in the camera's software could cause the screen to go blank or display incorrectly.
  • Recall 23V022 was earlier issued to update software in hopes of resolving these issues. However, these measures have not fully remedied the problem, leading to ongoing frustration among owners.

The recalls involve software updates and, in some cases, hardware replacements. However, as noted in various reports, including customer feedback on platforms like Reddit and detailed discussions on Consumer Reports, these fixes have often been temporary.

2023 white Lincoln Aviator from the rear

Instructions for Aviator Owners on How to Address the Problem

For owners of the affected Lincoln Aviator models, the following steps are recommended:

  1. Verify Recall Status: Check whether your vehicle is affected by entering your VIN on the NHTSA’s recall website.
  2. Contact Your Dealer: Schedule an appointment with your nearest Lincoln dealer. The recall remedy typically involves a no-cost repair, which may include both software updates and hardware checks.
  3. Document Your Experience: Maintain a record of all communications with Lincoln, any repair attempts, and how the camera malfunction has impacted your use of the vehicle. This documentation can be vital if you pursue a lemon law claim.

Legal Options for Affected Owners

If you are an owner of a 2020-2023 Lincoln Aviator and have faced repeated issues with your vehicle's 360-degree camera, you may be eligible for compensation. Under the lemon law, repeated failures to fix a substantial defect could entitle you to a replacement vehicle, a buyback, or monetary compensation.

Interior view of a Lincoln Aviator showing the dashboard and infotainment system

Conclusion

The ongoing issues with the 360-degree cameras in the 2020-2023 Lincoln Aviator models pose significant concerns about vehicle safety and owner satisfaction. If you have experienced these problems, do not hesitate to seek legal advice. Contact our law office for a free consultation to discuss your rights and potential compensation. Remember, in cases involving manufacturer defects, all legal expenses are typically covered by the automaker, so in most cases seeking legal help involves no out-of-pocket cost to you.

Sources:

You may also like:

 

About the Author

Howard Gutman

Hiring an attorney can be a stressful and confusing situation.  You want an expert, honest, personal approach to your case.  The Law Office of Howard Gutman has been fighting for consumer rights and representing commercial interests for over 20 years.  We have a deep knowledge of fraud, consumer,...

Comments

There are no comments for this post. Be the first and Add your Comment below.

Leave a Comment