If you had an online loan with Enova, you may be entitled to reduction or other relief.  The Consumer Financial Protection Bureau (CFPB) today ordered online lender Enova International Inc. to pay a $15 million penalty for improper conduct including withdrawing funds from customers' bank accounts without their permission, making deceptive statements about loans, and cancelling loan extensions. Enova paid a $3.2 million penalty to the CFPB in 2019, and was ordered to cease its conduct.  For violating that order and continuing to break the law, Enova is now banned from offering certain consumer loans, must provide redress to the consumers it harmed, and is required to tie executive compensation to the company's compliance with federal consumer financial protection laws.

 2019 order. The investigation found that the company was continuing to engage in illegal behavior, affecting more than 111,000 consumers.

Specifically, the CFPB found in its additional investigation that Enova:

• Withdrew funds without borrowers' consent: 
• Backtracked on loan extensions: Enova cancelled loan extensions it had granted to certain consumers and in most instances debited such consumers' bank accounts for the full loan payment instead of only a smaller loan extension fee, in violation of the 2019 order.
• Deceived borrowers with false statements and omissions: Enova failed to tell consumers who had been granted a loan extension that making an interim partial payment would result in cancellation of the loan extension and misrepresented the amount that Enova would charge to consumers who made such an interim partial payment.