If you own a 2021 Kia Soul and have been experiencing transmission issues, you're not alone. Many Kia Soul owners have reported significant problems with their vehicle's powertrain, leading to safety concerns and frustrating experiences.

In this article, we'll delve into the real complaints and concerns voiced by Kia Soul owners. Whether you've encountered shifting delays, grinding between gears, or hesitation during acceleration, it's crucial to understand your rights and options.

Real Owner Complaints

Quote 1 from Edmunds.com:

“We bought a 2021 KIA Soul EX in August 2021. We started reading about major problems for the KIA Soul in 2021. The 2020s and 2021s have a major transmission problem… Kia has a great warranty, but the dealers are not very helpful in resolving the problem.”

Quote 2 from NHTSA Complaint:

“We were traveling on the freeway at 70 mph when the vehicle started surging and bucking, shaking violently… it was as if the vehicle was in neutral no matter where the shift selector was placed.”

Quote 3 from NHTSA Complaint:

“I own a 2021 Kia Soul with 34,130 miles… On 2/10/23, it started doing the same thing again… I bought a brand-new car to have reliable transportation to & from work, only to have to replace the transmission TWICE & be without my vehicle for nearly four months.”

Kia Soul Transmission TSB – Updating Software

Kia acknowledges the transmission issues with the Kia Soul and has taken steps to address them. They have released a Technical Service Bulletin (TSB) called SC199, specifically addressing these problems.

This TSB recommends updating the transmission software, reprogramming the transmission control module, and, if necessary, replacing the Intelligent Variable Transmission (IVT).

Lemon Law Rights for Kia Soul Transmission Problems

If you find yourself struggling with Kia Soul transmission problems, you may be entitled to lemon law relief. The frustrations, safety concerns, and inconveniences you've faced should not be your burden to bear alone. Our attorneys are well-versed in handling cases related to Kia Soul transmission problems, and we can guide you through the process.

The Impact on Kia Soul Owners

These transmission problems are more than just inconveniences; they can be a matter of safety. Imagine your Kia Soul losing power while you're driving on the freeway, surrounded by heavy traffic.

This terrifying situation was the reality for one Kia Soul owner, as described in an NHTSA complaint:

“We were traveling on the freeway at 70 mph when the vehicle started surging and bucking, shaking violently. The rpm's swung wildly… The engine produced power but nothing going to wheels, it was as if the vehicle was in neutral no matter where the shift selector was placed.”

What Lies Ahead

While Kia has taken steps to address these issues through TSB SC199, many Kia Soul owners are left wondering about the long-term reliability of their vehicles.

As one frustrated owner pointed out:

“I love the Kia Soul but what happens in six months? What happens when the warranty runs out? I bought it brand new and it's on its 3rd transmission!!”

Taking Action

Your safety and satisfaction are of utmost importance. If you own a 2021 Kia Soul and have been plagued by transmission issues, don't hesitate to reach out for help. Our experienced Lemon Law attorneys are here to provide you with the assistance you need to seek compensation and resolution. 

Consider potential claims, such as:

• Breach of Express Warranty Claim: Manufacturers must uphold the promises made in their warranties. If they fail to do so, you may have grounds for this claim.
• Lemon Law Claim: Is your vehicle a constant source of frustration due to defects? Lemon laws provide recourse for consumers in such situations.
• Deceptive Practices Claim: Misleading or deceptive actions by the manufacturer or dealer could entitle you to compensation under deceptive practices laws.
• Magnuson-Moss Act Claim: Federal law safeguards consumers who purchase products with warranties, ensuring fairness and remedies for defects.
• Breach of Implied Warranty Claim: Your vehicle should meet certain expectations of quality and performance, and if it doesn't, you may have a case under this claim.

If you've experienced transmission issues with your 2021 Kia Soul, you may be entitled to compensation. Call our Lemon Law attorneys at (973) 598-1980 today for a free consultation and let us help you get the justice you deserve. Don't let these problems go unresolved; take action now for a safer and more reliable driving experience.

Sources:

• Used 2021 Kia Soul Consumer Reviews | Edmunds
• Complaints for 2021 KIA SOUL | NHTSA
• 2021-2023 Kia Soul Problems – Top Engine & Transmission Complaints | mylemon

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