The 2020 Ford Explorer, a popular mid-size SUV, has faced significant transmission problems, causing frustrations for many owners. While this SUV has been a favorite among drivers since its introduction in the 1990s, the 2020 model year has been plagued by transmission issues. Ford has acknowledged these problems, leading to a transmission recall.
If you're facing similar problems, it's crucial to understand your rights and seek the compensation you deserve.
Signs of Transmission Problems
Owners of 2020 Ford Explorers have reported sudden and unexpected loss of power while driving, often accompanied by warning lights and error codes.
Complaints include issues such as the vehicle failing to shift into gear or slipping out of gear during operation, resulting in a complete loss of power. These frustrating experiences have left many owners seeking resolutions and compensation for their troubles.
Real Complaints from Ford Explorer Owners
One Ford Explorer owner shared their experience on the NHTSA website. While driving at a low speed, they encountered jerking movements during gear shifts, which persisted even after transmission replacement and software updates.
Another owner on Edmunds reported multiple transmission slams and failures, leading to a replacement shortly after purchasing the vehicle.
Transmission Recall and Ford's Response
Ford has acknowledged the 2020 Ford Explorer transmission problems and took action by issuing a recall (20V693000) on November 9, 2020.
This recall was prompted by defective transmission drive shafts that may fracture along the weld seam. Ford dealerships are equipped to inspect and replace the defective drive shafts free of charge for affected vehicles.
Understanding Your Lemon Law Rights
If your 2020 Ford Explorer continues to experience transmission problems despite repair attempts, it might qualify as a lemon under the lemon law. This means you could be eligible for a refund or a replacement vehicle.
Our lemon law firm specializes in handling cases like these, and we can help you navigate the legal process, fight for your rights, and seek the compensation you deserve.
Wondering how to address your vehicle's issues? Consider potential claims, such as:
- Lemon Law Claim: Is your vehicle a constant source of frustration due to defects? Lemon laws provide recourse for consumers in such situations.
- Breach of Express Warranty Claim: Manufacturers must uphold the promises made in their warranties. If they fail to do so, you may have grounds for this claim.
- Magnuson-Moss Act Claim: Federal law safeguards consumers who purchase products with warranties, ensuring fairness and remedies for defects.
- Deceptive Practices Claim: Misleading or deceptive actions by the manufacturer or dealer could entitle you to compensation under deceptive practices laws.
- Breach of Implied Warranty Claim: Your vehicle should meet certain expectations of quality and performance, and if it doesn't, you may have a case under this claim.
Contact Our Lemon Law Experts Today
At our law firm, we have a proven track record of success in helping clients with lemon law cases. Our experienced attorneys provide free lemon law assistance, and you won't have to bear any costs. Ford is required by law to cover the legal fees associated with your claim.
Don't let a faulty transmission ruin your driving experience – call us today at (973) 598-1980 for a confidential discussion about your defective 2020 Ford Explorer transmission case.
Source:
- 2020 Ford Explorer Transmission Problems and Complaints | MyLemon
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