Specific Auto Problems

2020 Ford Edge Transmission Problems: Complaints, Recalls, and Solutions

Posted by Howard Gutman | Jan 12, 2024 | 0 Comments

2020 Ford Edge navigating the open road

In this in-depth guide, we dissect the 2020 Ford Edge transmission problems, delve into real owner complaints, explore manufacturer recalls, and provide actionable solutions. If you're facing 2020 Ford Edge shifting problems or have been impacted by the 2020 Ford Edge transmission recall, read on for a comprehensive exploration of these concerns.

2020 Ford Edge Transmission Problems

The 2020 Ford Edge has unfortunately become synonymous with transmission problems, leaving owners grappling with a variety of issues.

Owner Quotes:
  1. Transmission Hesitation and Shimming:
    • “Dealer doesn't think there is a problem. It hesitates and shimmies like a pole dancer. I want it fixed.” Carrie R., Eastaboga, AL, US

  2. Delayed Reaction and Hesitation:
    • “When yielding onto a busy road, the transmission hesitates to engage for a second or two. Not good in busy traffic.” – Fr B., Edmonton, AB, Canada

  3. No Reverse Gear and Misengaged Gear:
    • “Ford sent some transmission parts to replace and after a road test the problem still there. Now they have to uninstall the trans again. Would never buy a Ford vehicle again.” – Jose M., Cayey, US

  4. Sluggish Shifting at Low Speed:
    • “The vehicle shifting at low speed is sluggish and jerky.” – ML2014 L., Canton, MI, US

  5. Vibration at Highway Speeds:
    • “I just purchased this vehicle and notice the transmission shifting was sluggish. Today I was driving on the highway and coming out of an exit ramp I notice the entire vehicle vibrates really bad.” – ML2014 L., Canton, MI, US

  6. Transmission Stutters:
    • “The transmission stutters between 15-40 mph. Ford needs to fix the problem properly or take the cars back.” – Mohamed Dhia-eddine B., Hamtramck, MI, US

2020 Ford Edge Transmission Recalls

Ford Motor Company has acknowledged the transmission issues in the 2020 Ford Edge, leading to two significant recalls.

Recall 1: Inadequate Lubrication in Rear Drive Unit (NHTSA Campaign Number: 21V011000)

Problem: Some vehicles have a problem with their Rear Drive Unit (RDU). The RDU may have been made with too little lubricating oil. If it doesn't have enough lubrication, it can get stuck.

Risk: This could cause the vehicle to lose mobility and make it difficult to control, increasing the risk of an accident. If the rear drive unit gets stuck, the vehicle may lose its drive and/or control, further increasing the risk of a crash.

Remedy: Dealers will inspect the level of lubricant in the rear drive unit. For axles that have the minimum level of lubricant, dealers will refill them to the full level. For axles that have less than the minimum amount of lubricant, dealers will replace them free of charge.

A series of photos showing the steps to locate and service the rear differential on a 2020 Ford Edge as part of a recall for inadequate lubrication
Service Procedure for Rear Drive Unit with Inadequate Lubrication
Recall 2: Missing or Loose Bolts on Start/Stop Accumulator (NHTSA Campaign Number: 20V550000)

Problem: The start-stop accumulator end cap may have missing or loose bolts.

Risk: This can cause a transmission fluid leak and lead to a loss of start-stop function. The problem may progress and cause a loss of transmission function. Additionally, a transmission fluid leak near the catalytic converter could potentially increase the risk of fire.

Remedy: Dealers will replace the start/stop accumulator.

Solutions and Legal Recourse

If you experience problems with your vehicle, consider possible claims, such as:

  • Lemon Law Claim: Is your vehicle a constant source of frustration due to defects? Lemon laws provide recourse for consumers in such situations.
  • Magnuson-Moss Claim: Federal law safeguards consumers who purchase products with warranties, ensuring fairness and remedies for defects.
  • Deceptive Practices Claim: Misleading or deceptive actions by the manufacturer or dealer could entitle you to compensation under deceptive practices laws.
  • Breach of Implied Warranty Claim: Your vehicle should meet certain expectations of quality and performance, and if it doesn't, you may have a case under this claim.
  • Breach of Express Warranty Claim: Manufacturers must uphold the promises made in their warranties. If they fail to do so, you may have grounds for this claim.

If you're experiencing transmission problems with your 2020 Ford Edge, contact us at (973) 598-1980 for a free consultation to explore your legal options.

  • Complaints for 2020 FORD EDGE | NHTSA
  • Recalls for 2020 FORD EDGE | NHTSA
  • Inadequate Lubrication In Rear Drive Unit – SERVICE PROCEDURE | Ford Motor Company
  • Missing or Loose Bolts on Start/Stop Accumulator – SERVICE PROCEDURE | Ford Motor Company
  • Used 2020 Ford Edge Consumer Reviews | Edmunds
  • 2020 Ford Edge transmission slipping | Reddit
  • 2020 Edge ST Transmission/Powertrain Issue(s) | Ford Edge Forum
  • 2020 Ford Edge Problems And Complaints | CarHP
You may also like:
2020 Ford Edge Problems: Lemon Law and Beyond

About the Author

Howard Gutman

Hiring an attorney can be a stressful and confusing situation.  You want an expert, honest, personal approach to your case.  The Law Office of Howard Gutman has been fighting for consumer rights and representing commercial interests for over 20 years.  We have a deep knowledge of fraud, consumer,...


There are no comments for this post. Be the first and Add your Comment below.

Leave a Comment