Specific Auto Problems

2020 Ford Edge Electrical Problems: Complaints, Recall, and Investigation

Posted by Howard Gutman | Jan 14, 2024 | 0 Comments

A black 2020 Ford Edge SUV parked on the side of the road

In this article, we will be addressing the 2020 Ford Edge electrical problems that have been reported by vehicle owners. These issues include 2020 Ford Edge backup camera problems, mysterious dead batteries, and soy-based wiring issues.

2020 Ford Edge Backup Camera Problems

Quote from Real Owner:

“Rear view camera failed on many occasions while driving in reverse in shopping store parking lots and while driving in reverse out of driveways into public streets. On a few occasions rear view camera failed to display motor vehicles and pedestrians.” – Incident in Phenix City, AL

Many owners reported distorted or inoperative rearview cameras, stemming from a poor electrical connection. This issue poses increased collision risks by impeding the driver's view.

Solution: Ford has recalled some of its vehicles due to a problem with the rearview camera. To fix the issue, Ford is replacing the camera for free. The problem with the camera is that the electrical conductivity within the Printed Circuit Board is insufficient. You can read more about the recall details below.

2020 Ford Edge Dead Battery Problems

Quote from Forum Chat:

“When not driving Edge for a few days, nothing happens with push-button start other than dead battery clicking.” – Arock001

Owners report waking up to dead batteries, triggering concerns about secondary batteries or electrical system malfunctions. Dealerships have grappled with diagnosing the root cause, leaving frustrated owners stranded.

Solution: For those experiencing unexplained battery drain, a comprehensive diagnosis is crucial. Dealerships may need to conduct a load test to uncover hidden issues causing the dead battery.

2020 Ford Edge Soy-Based Wiring Problem

Quote from Real Owner:

“I am out of about $1500 and extremely frustrated. Rodents or something is getting into my wiring, eating the soy-based wiring.” – Andrew R., Elkins Park, US

The use of soy-based wiring in the 2020 Ford Edge has led to unexpected guests – rodents – feasting on the vehicle's wiring. This unconventional material choice has left owners with repair bills and a sour taste.

Solution: Addressing the soy-based wiring issue involves not only repairing the damage but also taking preventive measures. Owners may explore rodent deterrent solutions and periodic inspections to minimize future risks.

2020 Ford Edge Electronic Hatch Door Issues

Quote from Real Owner:

“While placing items into the rear hatch, the rear hatch door erroneously closed, striking me. Luckily, no injuries were reported, but this unexpected incident raises concerns about the reliability of the electronic hatch door.” – Incident in Chaska, MN

Several complaints were reported on the 2020 Ford Edge's electronic rear hatch door. The liftgate malfunctioned in multiple instances, with some owners experiencing difficulties in closing and opening it properly. There were also reports of injuries resulting from unexpected hatch door closures. Despite repairs, the issues persisted, raising concerns about the safety of the design.

Solution: Owners experiencing issues with the electronic hatch door are encouraged to contact Ford for inspection and potential repairs. The recurrence of such problems, as highlighted in the provided incidents, suggests a need for thorough diagnostics and appropriate fixes to ensure the safety of the vehicle's features.

2020 Ford Edge Recall and Investigation

Ford has recalled more than 600,000 vehicles due to a noncompliance issue with the printed circuit board (PCB) in the rearview camera, leading to intermittent camera operation. The recall includes the MY 2020 Ford Edge, and the issue was discovered in early 2020 after reviewing warranty claims for rearview camera malfunctions.

The NHTSA's investigation scrutinizes the timing and scope of Ford's recall, evaluating their adherence to reporting requirements. Magna Electronics, the camera supplier, played a crucial role in the investigation after Ford discovered the problem during a meticulous review of warranty claims.

Legal Recourse for Ford Edge Owners

Facing car troubles? Explore potential claims, including:

  • Breach of Express Warranty Claim: Manufacturers must uphold the promises made in their warranties. If they fail to do so, you may have grounds for this claim.
  • Breach of Implied Warranty Claim: Your vehicle should meet certain expectations of quality and performance, and if it doesn't, you may have a case under this claim.
  • Lemon Law Claim: If your vehicle has significant defects that impair its use, safety, or value, lemon laws may provide relief.
  • Deceptive Practices Claim: Misleading or deceptive actions by the manufacturer or dealer could entitle you to compensation under deceptive practices laws.
  • Magnuson-Moss Claim: Federal law safeguards consumers who purchase products with warranties, ensuring fairness and remedies for defects.

If you find yourself entangled in these electrical nightmares with your 2020 Ford Edge, don't hesitate to call us at (973) 598-1980 for a free consultation. We specialize in guiding owners through the complexities of lemon law and warranty cases.

You may also like:

2020 Ford Edge Problems: Lemon Law and Beyond

About the Author

Howard Gutman

Hiring an attorney can be a stressful and confusing situation.  You want an expert, honest, personal approach to your case.  The Law Office of Howard Gutman has been fighting for consumer rights and representing commercial interests for over 20 years.  We have a deep knowledge of fraud, consumer,...


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