If you own a 2020 Chrysler Pacifica or are considering buying one, it's crucial to be aware of the reported engine problems associated with this model year. The National Highway Traffic Safety Administration (NHTSA) has received numerous complaints regarding engine-related issues in the 2020 Pacifica. These complaints cover a range of issues, from stalling while driving to electrical malfunctions.

We've compiled some of the owner comments from the NHTSA database to shed light on the problems reported by Pacifica owners:

1. Electrical System, Hybrid Propulsion System Recall: One notable concern mentioned in the complaints is related to the Electrical System and Hybrid Propulsion System. Owners have reported receiving recall notifications (NHTSA Campaign Number: 23V010000) for these systems. However, there have been instances where the necessary parts to address the recall were unavailable, leading to delays in repairs. This situation has raised concerns about safety and prompted owners to express frustration with the extended wait times for fixes.
2. Vehicle Stalling While Driving: Multiple complaints describe incidents where the 2020 Pacifica unexpectedly stalled while the vehicle was in motion. In some cases, no warning lights were illuminated, making the issue particularly alarming for drivers. The sudden loss of power and control over the vehicle poses a significant safety risk, especially when driving at high speeds on highways or busy roads. Instances of stalling have been reported both during electric driving and while the vehicle was operating in gasoline-powered mode.
3. Rough Idle and Shaking: Owners have reported experiencing severe shaking and rough idle while the vehicle is in park or drive but stopped. Some have taken their Pacificas to Chrysler dealerships for resolution, but the problem has persisted, even under warranty. The continuous shaking and rough idle can lead to driver discomfort and potentially indicate underlying mechanical issues.
4. Smoke and Electrical Fire Smell: A few owners have mentioned instances where their Pacificas emitted a smoke and electrical fire smell from under the hood. The appearance of smoke without any warning lights or indications of overheating is concerning and requires immediate attention to prevent potential fires or further damage.
5. Charging System Fault: There have been instances where the dashboard displayed a message stating “charging system fault,” leading to a loss of power steering and brake assistance. The issue can render the vehicle inoperable, creating hazardous conditions for the driver and other road users.
6. Start/Stop System Malfunction: Some owners have faced issues with the auto start/stop system, where the vehicle would automatically put itself into park, activate the parking brake, and shut off unexpectedly. This poses a significant safety hazard, especially if it happens while driving in traffic or on busy roads.

What to Do If You Experience Engine Problems with Your 2020 Chrysler Pacifica

If you own a 2020 Chrysler Pacifica and encounter any of the mentioned engine-related issues, it is crucial to take appropriate action to ensure your safety and the safety of others on the road. Here are some steps you can follow:

1. Address Recalls Promptly: If you receive a recall notification related to the Electrical System or Hybrid Propulsion System, contact your local Chrysler dealership immediately to schedule the necessary repairs. Timely action is essential to prevent potential safety risks.
2. Document the Problem: Keep a record of any engine-related problems you experience, including dates, times, and specific issues. This information may be helpful if you need to report the problem to the dealership or NHTSA.
3. Consult a Chrysler Dealer: If you encounter any of the reported engine problems, take your Pacifica to an authorized Chrysler dealership for inspection and repair. Be sure to communicate the exact issues you have experienced to help the technicians diagnose the problem accurately.
4. Report the Issue: If you believe your 2020 Chrysler Pacifica is experiencing engine-related problems and you are not receiving satisfactory support from your dealer, consider filing a complaint with NHTSA. Your complaint can contribute to a better understanding of potential safety issues.
5. Seek Legal Assistance: If your 2020 Chrysler Pacifica has recurrent engine problems that the dealership has been unable to resolve, you may have a lemon law claim. Consult an experienced lemon law attorney to understand your rights and options for recourse.

Remember, your safety and the safety of others on the road are paramount. Take any signs of engine trouble seriously and act promptly to address the issues with the help of qualified professionals. Keeping accurate records and documentation of your experiences will be essential if you need to seek further resolution through legal avenues or NHTSA complaints.

Seeking Lemon Law Help for Your 2020 Chrysler Pacifica

If you're facing engine problems with your 2020 Chrysler Pacifica, you may be entitled to lemon law relief. Don't let these issues affect your safety and peace of mind. Our experienced lemon law attorneys can provide guidance and representation throughout the process, ensuring your rights are protected.

Take advantage of the lemon law, which may entitle you to a buyback or significant compensation. The law mandates that Chrysler covers the legal fees for your claim, allowing you to seek justice without financial burden.

Consider potential claims, such as:

• Breach of Express Warranty Claim: Manufacturers must uphold the promises made in their warranties. If they fail to do so, you may have grounds for this claim.
• Magnuson-Moss Act Claim: Federal law safeguards consumers who purchase products with warranties, ensuring fairness and remedies for defects.
• Lemon Law Claim: If your vehicle has significant defects that impair its use, safety, or value, lemon laws may provide relief.
• Deceptive Practices Claim: Misleading or deceptive actions by the manufacturer or dealer could entitle you to compensation under deceptive practices laws.
• Breach of Implied Warranty Claim: Your vehicle should meet certain expectations of quality and performance, and if it doesn't, you may have a case under this claim.

Contact us today at (973) 598-1980 for free consultation to discuss your case and explore how lemon law can help you resolve your 2020 Chrysler Pacifica problems. Our dedicated team is ready to assist you in pursuing the relief you deserve.

Source:

• 2020 CHRYSLER PACIFICA OWNER COMMENTS | CARCOMPLAINTS

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