If you're a Ford or Lincoln owner in New York or New Jersey and your rearview camera freezes, lags, or goes black, you're not alone. In one of the largest Ford recalls ever, over 1,075,000 vehicles with SYNC4 infotainment systems are now subject to a major Ford rearview camera recall, putting drivers at risk and opening the door for legal remedies under lemon law and federal warranty statutes.

What's Behind the Ford Rearview Camera Recall?

This massive Ford vehicle recall stems from a software error in the SYNC4 system, specifically versions 1.7 to 1.9. The glitch causes the rearview camera to freeze, delay, or fail to display when the vehicle is shifted into reverse, violating federal safety standards and making parking or reversing hazardous. The National Highway Traffic Safety Administration (NHTSA) flagged this issue after dozens of complaints, and Ford's engineers confirmed the problem after reproducing it in their labs earlier this year.

Full List of Affected Vehicles

The Ford recall 2025 (NHTSA 25V315, Ford 25S49) affects a wide range of popular models, including:

• Ford F-150 (2021-2024): 527,371 units
• Ford Edge (2021-2024): 157,506 units
• Ford Transit (2022-2025): 136,968 units
• Ford Bronco (2021-2024): 104,394 units
• Ford Super Duty (F-250, F-350, F-450, F-550, F-600) (2023-2024): 65,385 units
• Lincoln Nautilus (2021-2023): 23,468 units
• Ford Expedition (2022-2024): 18,124 units
• Ford Escape (2023-2024): 17,909 units
• Ford Mustang Mach-E (2021-2023): 8,949 units
• Ford Mustang (2024): 4,988 units
• Ford Ranger (2024): 3,907 units
• Lincoln Navigator (2022-2024): 3,612 units
• Lincoln Corsair (2023-2024): 2,718 units

Specific Manifestations of the Problem

Owners have reported a range of dangerous and frustrating issues:

• Frozen Display: The backup camera image locks on a previous scene, misleading drivers.
• Black Screen: The SYNC screen black issue leaves drivers without any rear visibility.
• Delayed Image: Camera feed appears seconds late, making it unusable for safe reversing.
• Intermittent Failures: Some owners experience the Ford backup camera not working only some of the time, making the defect unpredictable and even more hazardous.

Ford's Troubled History with Backup Camera Recalls

This isn't Ford's first time facing such problems. Ford vehicle recall NHTSA records show multiple prior Ford camera recalls for similar rearview and 360-degree camera failures. Previous fixes often failed to resolve the issue, resulting in repeated recalls and mounting frustration for owners. Ford has led the industry in recalls for several years, with the F-150 and Bronco among the most frequently cited models for safety defects, including the recurring Ford Bronco recall and Ford recall F150.

Effectiveness of Ford's Proposed Fix

Ford's solution is a software update for the SYNC4 system, delivered either over-the-air (OTA) or at dealerships. However, based on Ford's recall history, there is skepticism about whether this fix will be permanent. Past software updates for similar issues have not always solved the underlying problem, leading to additional recalls and ongoing owner complaints. Many drivers are left wondering if the Ford SYNC 4 recall will finally put an end to the Ford SYNC screen black and Ford vehicles rear camera recall issues.

Timeline and Remedy Availability

• Owner notification letters: Mailed between June 16 and June 20, 2025
• Remedy availability: Expected in the third quarter of 2025 (July–September)
• Fix method: OTA update or dealership visit

Until then, owners are advised to use mirrors and direct observation, far from the safety promised by modern technology.

How We Can Help

Owners with substantial and recurring problems may be entitled to a refund or replacement under lemon law. Other owners may have claims for breach of warranty under the Magnuson-Moss Act. Our law office helps clients in NY and NJ navigate Ford and Lincoln vehicle recalls, secure compensation, and demand accountability from automakers.

Call us today for a free consultation. We work on a contingency basis – you pay nothing unless we win.

Sources:

• NHTSA
• USA Today
• Alexander, PLLC
• Lemon Law Experts
• AARP
• Union Rayo
• MITechNews
• WCCB Charlotte
• Bradford Era

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