If you own a 2021 or 2022 Mazda – especially a Mazda CX-5, Mazda3, Mazda6, CX-30, or CX-9 – this is essential reading. A widespread and frustrating problem has emerged: low engine oil level warnings and excessive oil consumption. Many owners are seeing the dreaded “Low Engine Oil Level” message, the Mazda check engine light, or specific codes like DTC P250F:00, often long before their next scheduled oil change. Here's what's really happening, what Mazda is (and isn't) doing, and how you can protect your rights.

The Problem: Low Engine Oil Level Mazda

What Owners Are Experiencing

• Sudden “Low Engine Oil Level” warnings – sometimes as early as 3,100–4,700 miles after an oil change.
• Mazda 3 check engine light, Mazda CX 5 check engine light, and Mazda 6 check engine light are frequently illuminated.
• No visible oil leaks, but the dipstick reads “bone dry.”
• Dealers often top off the oil and send owners on their way, with no permanent fix in sight.

“Low oil engine light came on at 7,000 miles, added a quart, dealer could not find leaks, told to wait for Mazda solution.” - 2021 CX-5 owner complaint

“Low engine oil warning at 3,605 miles, dealer referenced TSB, no root cause or repair available, worried about engine lifespan.” - 2021 CX-30 owner complaint

How Widespread Is the Issue?

• Hundreds of complaints have been filed with the NHTSA and on owner forums for the 2021–2022 Mazda CX-5, Mazda3, Mazda6, CX-30, and CX-9.
• The problem is so common that Mazda issued multiple Technical Service Bulletins (TSBs) acknowledging the issue and outlining temporary and permanent fixes.
• The root cause: defective valve stem seals that allow oil to leak into the combustion chamber, burning oil at an abnormal rate.

Mazda's Response: TSBs, Not Recalls

Mazda has not issued an official Mazda recall for this problem. Instead, they released TSBs (Technical Service Bulletins) such as TSB #01-003-23 and TSB #01-012-21, which:

• Confirm the issue is linked to valve stem seal damage, especially after a design change.
• Advise dealers to top off oil as a temporary measure.
• Eventually, recommend replacing the valve stem seals with improved parts—but only if the problem is verified.

Interesting Fact: Mazda considers up to 7 quarts of oil consumption between changes “normal.” Only if your car uses more than 8 quarts will they consider it “excessive” and eligible for repair.

Owner Frustration and Market Standards

• Many owners are frustrated by repeated oil top-offs and the lack of a permanent solution.
• Some report continued oil consumption even after the official repair.
• No official Mazda recall exists, despite the volume of complaints and the clear safety and emissions implications.
• Other automakers have issued recalls for similar oil consumption issues, but Mazda has not.

Why This Matters

• Engine Damage: Running low on oil can cause catastrophic engine failure.
• Emissions: Burning oil can damage the catalytic converter and increase emissions.
• Resale Value: Ongoing engine issues can hurt your car's value and reliability.

What You Can Do

Owners with substantial and recurring problems may be entitled to a refund or replacement under lemon law. Other owners may have claims for breach of warranty under the Magnuson-Moss Act.

If you're experiencing these issues, don't wait. Document every warning, oil top-off, and dealer visit. You may be eligible for compensation, a buyback, or a new vehicle.

Call us today for a free consultation. Our experienced team helps Mazda owners in New York and New Jersey fight for their rights. Many cases are handled on contingency.*

Sources:

• NHTSA Complaints: 2021 Mazda CX-30 (engine)
• NHTSA Complaints: 2021 Mazda CX-5 (engine)
• Mazda TSB #01-003-23 (CX-5)
• Mazda TSB #01-003-23 (PDF)
• Mazda TSB #01-012-21-3832a (Mazda6)
• Mazda TSB #01-012-21 (PDF)
• Mazda Valve Stem Seal Recall Lawsuit News
• Mazda TSB MT-005-20 (CX-9)
• Mazda TSB MT-005-20 (PDF)

You may also like:

• Mazda Class Action Lawsuit: Mazda Valve Stem Seal Settlement
• Mazda Coolant Leak Problems: What Owners Need to Know
• Mazda Engine and Coolant Problem
• 2021 Sonata Engine Problems: What Car Owners Need to Know
• Rivian Airbag Problems: A Hidden Safety Risk in 2022–2025 R1T & R1S Models
• Ford Escape & Lincoln Corsair Battery Recall 2025: What Every Owner Needs to Know

________________

* While we handle many claims on a contingency basis, no guarantee is made of a particular result. We evaluate each claim individually, and arrangements may vary – these will be set forth in a written agreement. We are happy to discuss our procedures and welcome any questions you may have.