A class action has been filed claiming that Navient made repeated calls to a cell phone.

The Complaint Alleges:
Defendant placed repeated collection calls to Plaintiff throughout the day, including while she was at work. The collection calls during the workday were highly disruptive and distracting. Plaintiff answered one of Defendant's phone calls and:

1. Explained to Defendant that she was unable to make a payment at that time.
2. Stated that she would be reprimanded by her employer if the calls continued during work hours.
3. Requested that Defendant cease all collection calls to her cellular phone number.

Despite Plaintiff's request to cease the calls, Defendant continued placing collection calls to her cellular phone number.

Claims

If you received telemarketing calls and can identify the caller, you may be entitled to compensation.

Who We Can Help

Over the past several years, we have secured over $100,000 in settlements for violations of the Do Not Call regulations. When companies pay these settlements, they typically avoid making calls to the individuals who have sued them. However, in recent years, these cases have become increasingly challenging. In the past, companies would call directly, often starting with a generic name and then revealing their identity if the recipient expressed interest. This practice has changed significantly. Now, most calls are made by outside entities who act as agents; they solicit consumer information without disclosing the identity of the actual seller. We will only review claims if you have reliable evidence of who made the call and if the seller is based in the United States. Unfortunately, we are unable to stop calls, especially those involving overseas fraud.

Call (973) 479-5515 for a Free Consultation on Your Telemarketing or Collection Call Claim

🌐 Sources:

1. Navient, CFPB reach $120M settlement over landmark student loan servicing case - POLITICO

2. [PROPOSED] STIPULATED FINAL JUDGMENT AND ORDER - CourtListener

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