Specific Auto Problems

Don't Get Bolted Down: Your Guide to Resolving Improperly Heat-Treated Suspension Bolts in Your 2023 GM Vehicle

Posted by Howard Gutman | Nov 16, 2023 | 0 Comments

Suspension System: Understanding Your Vehicle's Critical Components

Attention 2023 Cadillac Escalade, Chevrolet Suburban, Tahoe, GMC Yukon owners! Your safety might be at risk, and we've got the details on a concerning issue with your vehicles' suspension bolts. Read on to find out how to ensure your safety on the road.

The Problem

Recent reports from the National Highway Traffic Safety Administration (NHTSA) reveal a serious concern – improperly heat-treated suspension bolts in select 2023 GM vehicles. This flaw can lead to a broken suspension bolt, resulting in the misalignment of the rear wheel and, worse, an increased risk of a crash.

What You Need to Know

Affected Vehicles:

  • 2023 Cadillac Escalade
  • 2023 Cadillac Escalade ESV
  • 2023 Chevrolet Suburban
  • 2023 Chevrolet Tahoe
  • 2023 GMC Yukon
  • 2023 GMC Yukon XL

Safety Risk: The compromised bolts may weaken over time, leading to fractures and misalignment of the rear wheel, significantly raising the risk of a crash.

What GM is Doing

General Motors, LLC, is taking action by recalling the affected vehicles. The remedy involves replacing both rear suspension outer control arm bolts, and the good news is that it comes at no cost to you. The recall process is expected to begin on November 6, 2023.

Your Next Steps

  1. Check Your Vehicle: Don't wait for a letter. Ensure your safety by checking if your vehicle is part of the recall. Visit GM Owner Center at https://my.gm.com/recalls or NHTSA's website at https://vinrcl.safercar.gov/vin/.
  2. Contact Information:
    • Chevrolet customer service: 1-800-222-1020
    • Cadillac customer service: 1-800-458-8006
    • GMC customer service: 1-800-462-8782
  3. No Cost to You: Remember, you won't have to pay a dime for the inspection and repair. Your safety is the priority.

Why You Should Act Now

  • Avoid Potential Accidents: A misaligned rear wheel is a safety hazard. Don't risk it.
  • Free Inspection/Repair: GM is covering all expenses related to this issue. You won't have to pay a cent for the inspection and repair.

Your safety is non-negotiable

Even if your vehicle isn't on the recall list, if you're experiencing issues or facing roadblocks with your dealer or manufacturer, the Law Office of Howard A. Gutman is here for you. Remember, car manufacturers and dealers are obligated to cover legal expenses in such cases.

Unsure how to address your vehicle's issues? Consider potential claims, such as:

  • Breach of Express Warranty Claim: Manufacturers must uphold the promises made in their warranties. If they fail to do so, you may have grounds for this claim.
  • Lemon Law Claim: If your vehicle has significant defects that impair its use, safety, or value, lemon laws may provide relief.
  • Magnuson-Moss Act Claim: Federal law safeguards consumers who purchase products with warranties, ensuring fairness and remedies for defects.
  • Deceptive Practices Claim: Misleading or deceptive actions by the manufacturer or dealer could entitle you to compensation under deceptive practices laws.
  • Breach of Implied Warranty Claim: Your vehicle should meet certain expectations of quality and performance, and if it doesn't, you may have a case under this claim.

Call us at (973) 598-1980 for a free consultation and let us ensure you're back on the road safely. Your peace of mind is worth the call.

Sources:

  • Improperly Heat-Treated Suspension Bolts | NHTSA
  • FAQs for Safety Recall N232415910 | NHTSA
  • Safety Recall N232415910 Rear Suspension Bolt Fracture | NHTSA

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About the Author

Howard Gutman

Hiring an attorney can be a stressful and confusing situation.  You want an expert, honest, personal approach to your case.  The Law Office of Howard Gutman has been fighting for consumer rights and representing commercial interests for over 20 years.  We have a deep knowledge of fraud, consumer,...

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