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Common Violations of the Do Not Call List: What Companies Can and Cannot Do When Contacting People on the List

Posted by Howard Gutman | Mar 17, 2023 | 0 Comments

Common Violations of the Do Not Call List

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The National Do Not Call Registry is a valuable tool for consumers to limit unwanted phone calls. Unfortunately, some companies still violate the rules and contact individuals who have registered their phone numbers on the list. In this article, we'll explore the most common violations of the Do Not Call List by various companies, including telemarketers, debt collectors, and others.

Telemarketing Calls

One of the most common types of Do Not Call List violations is related to telemarketing calls. Telemarketers who violate the list often target individuals with fake offers, misleading promises, and high-pressure sales tactics. Even if you have previously done business with a company, it does not give them the right to call you if your number is on the Do Not Call List.

Telemarketers are prohibited from making unsolicited calls to individuals on the Do Not Call List. If you receive an unsolicited call from a telemarketer, you may have a case for a violation of the Do Not Call List.

Debt Collection Calls

Debt collectors are another common violator of the Do Not Call List. They may call repeatedly, threaten legal action, or use other aggressive tactics to collect debts. However, they must also follow the rules set forth by the Fair Debt Collection Practices Act (FDCPA) and other laws that protect consumers.

Under the FDCPA, debt collectors cannot contact consumers at inconvenient times or places, such as before 8:00 a.m. or after 9:00 p.m. Debt collectors must also identify themselves, provide information about the debt, and honor any requests to stop calling.

Other Companies

While telemarketers and debt collectors are the most common violators of the Do Not Call List, other companies may also make unsolicited calls to consumers. For example, some companies may use robocalls or pre-recorded messages without the consumer's prior written consent. Others may use false or misleading statements to convince consumers to buy their products or services.

What Companies Can and Cannot Do

Here are the most common rules that companies must follow when contacting individuals on the Do Not Call List:

  1. They cannot make unsolicited calls to consumers on the list.
  2. They cannot use pre-recorded messages unless the consumer has given prior written consent.
  3. They must identify themselves and the company they represent.
  4. They must honor any requests by the consumer to stop calling.
  5. They cannot call before 8:00 a.m. or after 9:00 p.m.
  6. They must provide their phone number or a toll-free number that the consumer can use to opt-out of future calls.
  7. They cannot use false or misleading statements to get you to buy their products.

If a company violates any of these rules when contacting you, they could be in violation of the Do Not Call List and you may be entitled to compensation for any damages caused.

How to Protect Yourself from Do Not Call List Violations

The best way to protect yourself from Do Not Call List violations is to sign up for the list and be aware of your rights under the law. If you receive a call from a company, ask for their name and the name of the company they represent. If they do not provide this information, it is likely a scam.

If you receive an unsolicited call from a company, even though your number is on the Do Not Call List, you may be entitled to compensation for any damages caused. Our law firm specializes in representing consumers whose rights have been violated by companies that disregard the Do Not Call List. We offer a free consultation to consumers who have been contacted in violation of the list, including those related to car warranties. If you have received unsolicited calls from car warranty telemarketers or other companies, we can help you take legal action to protect your rights and seek compensation for any damages you may have suffered.

Contact us today at (973) 598-1980 for a free consultation and let us help you fight back against Do Not Call List violations. Remember, you have the right to control who contacts you, and companies must abide by the law when making calls. Don't let companies take advantage of you – let us help you stand up for your rights.

About the Author

Howard Gutman

Howard Gutman has been fighting for consumer rights and representing commercial interests for over 20 years. Нe has a deep knowledge of fraud, consumer, warranty, and lemon law, and will handle your case with honesty and experience.

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