Cadillac Escalade Suspension Problems, Lemon law and Magnuson-Moss Remedies

The Cadillac Escalade is a luxury SUV known for its style and performance. However, like any vehicle, it may experience suspension problems that can affect its ride quality and safety. This page provides information on common Cadillac Escalade suspension issues and outlines legal remedies available to consumers facing these problems.

Common Suspension Problems in Cadillac Escalade:

1. Air Suspension Failures: Cadillac Escalades often come equipped with air suspension systems for a smoother ride. However, issues such as air leaks, compressor failures, or sensor malfunctions can lead to uneven ride height, poor handling, or a harsh ride.

2. Strut and Shock Absorber Failures: Worn-out or malfunctioning struts and shock absorbers can result in a bumpy ride, reduced stability, and difficulty maintaining control over the vehicle.

3. Electronic Suspension System Malfunctions: Some Cadillac Escalades feature advanced electronic suspension systems that can be prone to malfunctions. Problems with sensors, control modules, or other electronic components can affect the overall performance of the suspension.

4. Bushing and Linkage Issues: Worn-out bushings and linkage components in the suspension system can lead to vibrations, clunking noises, and an overall decrease in ride quality.

Consumer’s Legal Remedies:

1. Manufacturer’s Warranty: Most Cadillac Escalades come with a manufacturer’s warranty that covers repairs for a certain period or mileage. If your vehicle experiences suspension problems within this warranty period, the manufacturer is typically obligated to address and resolve these issues at no cost to you.

2. Lemon Law Protections: If your Cadillac Escalade continues to experience suspension problems despite multiple repair attempts, it may qualify as a “lemon” under state Lemon Laws. Lemon Laws vary by state, but they generally provide consumers with remedies such as a refund or replacement vehicle. Keep detailed records of repair attempts and consult your state’s specific Lemon Law requirements.

3. Magnuson-Moss Warranty Act: The Magnuson-Moss Warranty Act is a federal law that protects consumers when issues arise with products covered by warranties. If your Cadillac Escalade is still under warranty and the suspension problems persist, this act may provide additional legal remedies.

4. Consumer Protection Laws: Some states have consumer protection laws that go beyond Lemon Laws and offer additional protections for consumers dealing with persistent vehicle issues. Consult with a legal professional to understand the specific laws applicable in your state.

5. Consultation with an Attorney: If you find it challenging to resolve suspension issues with your Cadillac Escalade, consider consulting with an attorney specializing in automotive consumer protection. An attorney can provide legal advice, evaluate your case, and guide you through the steps necessary to protect your rights.

Conclusion:

Experiencing suspension problems with your Cadillac Escalade can be frustrating, but consumers have legal remedies available to address these issues. Whether through the manufacturer’s warranty, state Lemon Laws, federal laws like the Magnuson-Moss Warranty Act, or consumer protection laws, it’s essential to be informed about your rights and take appropriate steps to seek resolution. If in doubt, seeking legal advice can help you navigate the complexities of consumer protection laws and ensure that you receive fair compensation for your vehicle’s suspension problems.

Call (973) 598-1980 for a Free Consultation on your Cadillac Escalade Problem

Ley de Protección al Consumidor en Caso de Vehículos Defectuosos (Ley del Limón)

La Ley de Protección al Consumidor en Caso de Vehículos Defectuosos, comúnmente conocida como “Ley del Limón”, es una legislación importante que defiende los derechos de los consumidores en casos de vehículos automotores defectuosos. Esta ley tiene como objetivo garantizar que los compradores de vehículos nuevos y usados estén protegidos en caso de que adquieran un automóvil que tenga repetidos problemas o defectos de fábrica.

¿Qué es la Ley del Limón?

La Ley del Limón establece que si un vehículo nuevo o usado presenta defectos sustanciales durante un período determinado, generalmente dentro de la garantía del fabricante, el consumidor tiene derecho a una reparación gratuita o, en algunos casos, a un reemplazo del vehículo. Los defectos cubiertos por esta ley suelen afectar la seguridad, el uso o el valor del vehículo.

¿Quién está protegido por la Ley del Limón?

Los derechos otorgados por la Ley del Limón varían de un estado a otro, pero generalmente se aplican a:

  • Compradores de vehículos nuevos.
  • Compradores de vehículos usados que estén cubiertos por una garantía.
  • Arrendatarios de vehículos nuevos.
  • Personas y empresas que utilicen vehículos para fines comerciales.

Proceso de reclamación

Si un consumidor cree que su vehículo califica bajo la Ley del Limón, generalmente debe seguir estos pasos:

  1. Notificar al fabricante o concesionario acerca de los problemas del vehículo y darles la oportunidad de repararlo.
  2. Mantener registros detallados de las reparaciones y comunicaciones con el fabricante o concesionario.
  3. Si los problemas persisten, consultar con un abogado o la agencia de protección al consumidor de su estado.
  4. En algunos casos, un arbitraje puede ser requerido para resolver la disputa.

Derechos del consumidor

Los consumidores tienen derechos claros bajo la Ley del Limón, y estos pueden incluir:

  • Reparación gratuita o reemplazo del vehículo defectuoso.
  • Reembolso del precio de compra o pago de arrendamiento.
  • Gastos de reparación y otros costos asociados.
  • Honorarios legales y costos relacionados.

Ley del Limón en su estado

Es importante recordar que las leyes del limón varían según el estado en los Estados Unidos, por lo que es fundamental consultar las regulaciones específicas de su ubicación para comprender sus derechos y responsabilidades. Si tiene preguntas o necesita asistencia, comuníquese con un abogado especializado en la Ley del Limón o con la agencia de protección al consumidor de su estado.

La Ley del Limón es una herramienta valiosa que protege a los consumidores contra vehículos defectuosos y garantiza que los fabricantes y concesionarios cumplan con sus obligaciones. Está diseñada para proporcionar tranquilidad a los compradores de automóviles y garantizar que obtengan vehículos de calidad y seguros.

New Jersey Used Car Lemon Law Claims

The New Jersey Used Car Lemon Law, is a law that protects consumers who are victims of deception or purchased used cars with substantial defects.  Below is an overview of the New Jersey Used Car Lemon Law, its key provisions, and what consumers should know if they believe they’ve purchased a defective used car.

Key Provisions of the New Jersey Used Car Lemon Law:

  1. Coverage: The UCLL covers used passenger vehicles purchased in New Jersey from licensed dealers. These vehicles must be seven years old or less and have less than 100,000 miles on the odometer at the time of purchase.
  2. Eligibility: To qualify for protection under the UCLL, a vehicle must meet specific criteria, including a substantial defect that impairs the use, value, or safety of the vehicle. The defect must occur within 24,000 miles or two years from the date of delivery, whichever comes first.
  3. Required Repairs: If a vehicle has a substantial defect within the specified mileage and time frame, the dealer is obligated to make a reasonable number of repair attempts to correct the problem.
  4. Refund or Replacement: If the dealer cannot repair the defect after a reasonable number of attempts, the consumer is entitled to a refund or a replacement vehicle, as per their preference.
  5. Consumer’s Rights: The UCLL grants consumers the right to pursue legal action to enforce their rights. This includes filing a complaint with the New Jersey Division of Consumer Affairs and potentially taking the dealer to court if necessary.
  6. Out-of-Pocket Costs: The law requires the dealer to reimburse the consumer for any reasonable out-of-pocket expenses directly related to the defect, such as towing, rental cars, and other necessary expenses incurred during repair attempts.
  7. Attorney Fees: If a consumer successfully sues the dealer under the UCLL, the court may award reasonable attorney fees and costs.

Consumer’s Responsibilities:

To benefit from the New Jersey Used Car Lemon Law, consumers should follow these steps:

  1. Keep all repair records, invoices, and correspondence related to the vehicle’s defect.
  2. Document all communication with the dealer, including repair requests and responses.
  3. Report the defect to the dealer within the warranty period and allow them a reasonable number of repair attempts to fix the issue.
  4. If the problem persists and the dealer is unable to repair the defect, notify the dealer in writing, requesting a refund or replacement vehicle.

Enforcement:

If a consumer’s rights under the UCLL are violated, they can file a complaint with the New Jersey Division of Consumer Affairs. The Division will investigate the complaint and mediate disputes between consumers and dealers. If necessary, consumers can pursue legal action in court to enforce their rights.

It’s important to note that the New Jersey Used Car Lemon Law primarily applies to transactions involving licensed dealers. Private sales, as well as sales from auctions and certain other sales, are not covered.

Before purchasing a used car, consumers are advised to thoroughly research the vehicle’s history, have it inspected by a qualified mechanic, and carefully review the warranty and return policies offered by the dealer.

My transmission on the Honda is giving me problems.

For information on the New Jersey Used Car Lemon Law and to learn more about your rights, contact our office at (973) 598-1980.

About Us

About Us


Hiring an attorney can be a stressful and confusing situation. You want an expert, honest, personal approach to your case. The Law Office of Howard Gutman has been fighting for consumer rights and representing commercial interests for over 20 years. We have a deep knowledge of fraud, consumer, warranty, and lemon law, and will handle your case with honesty and experience.

Howard A. Gutman has successfully handled over 500 lemon law and automobile breach of warranty cases. Mr. Gutman is the author of a leading article on the lemon law in the New Jersey Law Journal and recently gave a seminar for other attorneys on the lemon law for the New Jersey Institute of Continuing Legal Education. He also wrote the Year 2000 Legal Handbook, a book dealing with computer warranties, and is considered a leading authority on all types of warranties. He has appeared on Good Day New Jersey been interviewed by NBC Nightly News and Newsday, and his cases have been profiled in the Star-Ledger, Bureau of National Affairs Magazine, and New York Times

 

Education and Early Employment

     Howard Gutman

Mr. Gutman graduated from Drew University Cum Laude, with Distinguished Honors in Political Science. At age 20, while still an undergraduate, he became one of the youngest persons ever to publish a law review article. He went on to the University of Michigan Law School, where he served as a Senior Editor on the Journal of Law Reform.

Mr. Gutman first worked at the Wall Street law firm of Haight Gardner Poor & Havens, a premier international law firm. He then went on to Hellring Lindeman Goldstein & Siegel where he worked under the former United States Attorney for New Jersey. Thereafter, he became part of the commercial litigation team at Hannoch Weisman, then the second largest firm in New Jersey. With the opportunity to handle a case featured in national media, he started his own firm and has been a trial attorney for over 20 years. Legal Assistant Amy Schneider is a graduate of Princeton University and MIT.

 

Published Lemon Law Verdicts and Awards

 

Black v. Volvo North America Corp. 92 N.J.A.R.2d (1992)

 

Boyle v. American Isuzu Motors, 95 N.J.A.R.2d 128 (1995)

 

Gantt v. Volkswagen, 95 N.J.A.R.2d 32
This case sets down the important principle that the manufacturer is responsible for any items installed. The dealer installed an alarm which Volkswagen said was unauthorized. Accepting our position, the Court said if the vehicle malfunctioned, it would be a lemon.

 

Giglio v. Daimler Chrysler Motors Co, OAL DKT. NO. CMA9965-02
Courts have decided water leak claims in different ways – sometimes saying conditions did not constitute a substantial impairment. Here we were able to demonstrate through an expert and the client’s testimony that there was a substantial problem and secured a refund.

 

Merisier v. C&J Auto, Inc. OAL-DKT NO . CMA-5617-00
The Division Director, on Administrative Appeal, reversed a lower court finding and ordered repurchase.

 

Taylor v. Volvo OAL DKT. NO: CMA5732-00
The court ordered a refund based upon a vehicle odor, rejecting contentions the condition did not constitute a substantial impairment.

 

Umbach v. Volkswagen of American 93 N.J.A.R.2d 11 (1992)
Repurchase ordered, rejecting the contention that uneven shifting at highway speeds was a normal characteristic of the vehicle

 

Other Verdicts and Settlements

 

Negligence Settlement ($500,000)

A client came to a large law firm who advised him that he did not have a claim in a matter involving medical negligence. We reexamined the case, identified an error and after filing a claim, secured a ½ million dollar settlement.

 

Consumer Fraud Award ($121,000)

Mr. Gutman secured one of the largest jury verdicts in a consumer fraud action after a seven-day trial. The matter was resolved with a confidentiality provision.

 

Consumer Fraud Settlement ($150,000)

A tenant was deceived about the projected use of a building. After being billed a five-figure amount by his initial counsel, our office agreed to handle the matter on a contingency basis securing a substantial settlement providing an award to the client and coverage of fees for our office and his prior counsel.

 

Silica Claim (six-figure settlement involving multiple defendants)

Our office filed one of the first cases involving exposure to silica dust.

 

Media Coverage

 

Some of our cases have been covered by media outlets including the New York Times, NBC, Star Ledge, Law 360, and the Associated Press.

 

Jeep Cherokee Litigation (Cal. And NJ) (Our office was lead counsel in a matter covered by Law360)

 

In Re Vioxx Litigation, (D. N.J. 2017) (our office represented a law firm securing a successful resolution of claims).

 

Lieberman v. USCF, Suit Seeks to Bar U.S. From Chess Olympiad,
New York Times and AP (Sept. 26, 1986)

 

Pipolo v. Tayburn (filing of one of the first cases alleging repressed memory in case of abuse).

 

Presentations

 

  1. New Lemon Law Creates Expansive Remedies
  2. Winning the Lemon Law Case, Inst. Of Cont Legal Education (Oct. 2016)
  3. Computer Software Warranties and Risks, Presentation to the National Press Club (1998)

 

Personal Handling and Staff

 

Each case is personally handled by Mr. Gutman with aid from legal assistant Amy Schneider. She is a graduate of Princeton University who received her M.B.A from MIT Sloan School of Business.

 

Free Consultation

The office provides a free telephone consultation.