FCC’s Record Penalty Against Auto Warranty Robocall Scammers: Protecting Consumers from Deceptive Calls

If you’ve ever been bombarded with robocalls offering fake car warranties and extended coverage, you’re not alone. The Federal Communications Commission (FCC) recently imposed a historic $300 million fine on an international network of companies responsible for a vast auto warranty scam.

Making over five billion illegal robocalls to more than 500 million phone numbers in just three months, these scammers violated federal statutes, FCC regulations, and spoofing laws. They employed deceptive tactics, using fake caller IDs to mislead consumers and trick them into answering. This article dives into the details of the violation and offers actionable advice to protect yourself from such deceptive calls.

 

The Unprecedented FCC Penalty for Auto Warranty Scammers

The FCC’s enforcement action against the auto warranty robocall scheme resulted in a record-breaking $300 million fine. This international network of companies executed a complex scheme to make over five billion illegal robocalls within a three-month period in 2021. Their violations included making pre-recorded voice calls without consent, calling numbers on the National Do Not Call Registry, and failing to provide an opt-out call-back number.

Moreover, they employed deceptive spoofing tactics using more than a million different caller IDs to hide their true identities and deceive victims.

 

The Deceptive Car Warranty Scam and Violations

Operating under various company names like Sumco Panama, Virtual Telecom, and more, this network of scammers peddled vehicle service contracts under the guise of selling auto warranties. Despite bans against making telemarketing calls, central players Roy M. Cox and Aaron Michael Jones continued their deceptive practices.

Their illegal robocalls promised car owners extended warranties and interest rate reduction programs, among other false claims. The FCC’s investigation found these calls to be part of a larger scheme to gain access to personal and financial information.

 

FCC’s Efforts to Stop the Robocall Menace

To combat the flood of illegal car warranty robocalls, the FCC took decisive action. They directed U.S.-based voice service providers to stop carrying traffic associated with specific members of the network, leading to a 99% reduction in these scam calls.

The FCC collaborated with the Ohio Attorney General’s Office, which filed a lawsuit against individuals involved in the operation under the Telephone Consumer Protection Act. The FCC’s successful partnership with state authorities aims to protect American consumers from fraudulent robocall campaigns.

 

Taking a Stand: Confronting Car Warranty Scammers

Amidst the barrage of car warranty robocalls, one person decided to take action. They recorded their interactions with the scammers and posted a video titled “Messing with the Car Warranty Scammers – 2021Compilation” on YouTube. The video garnered 3.7K views, exposing the extent of the issue.

The individual challenged the scammers’ deceptive tactics, highlighting that the calls were selling fake warranty coverage. Despite not qualifying for the scam, they confronted the callers, turning the tables on the relentless robocalls and inspiring others to stand up against such scams.

 

 

Protecting Yourself from Deceptive Robocalls

While the FCC’s enforcement actions are crucial, it’s essential to take steps to protect yourself from deceptive robocalls.

  1. Be cautious when receiving unsolicited calls, especially if they promise deals that seem too good to be true.
  2. Hang up if you suspect a robocall, and never share personal or financial information over the phone unless you’re sure about the caller’s identity.
  3. Register your phone numbers on the National Do Not Call Registry to reduce unwanted telemarketing calls.
  4. Report any suspicious robocalls to the FCC and your state’s Attorney General’s Office.

 

Seeking Justice and Putting an End to Robocall Scams

The FCC’s record-breaking fine sends a strong message to scammers involved in illegal robocall operations. However, stopping these deceptive calls entirely requires collective action from consumers, law enforcement agencies, and legal professionals.

If you’ve been affected by auto warranty robocall scams or any other deceptive telemarketing practices, our law firm is here to help.

 

Contact us today at (973) 598-1980 for a free consultation, and together, we can seek justice, put an end to robocall scams, and protect consumers from falling victim to these pernicious schemes. Let’s take a stand against fraudulent robocalls and safeguard the integrity of U.S. communications networks.

 


Sources:

  • FCC Slams Record Penalty on Transnational Auto Warranty Robocalling Operation | TheDoNotCallList
  • FCC Imposes Record Fine on Transnational Illegal Robocalling Operation | FCC
  • FCC Fines Illegal Robocalling Company Record $300 MILLION After Making More Than Five Billion Calls To More Than 500 Million Phone Numbers In Three Months | NYbreaking

 

You may also like:

Car Warranty Calls & the Do Not Call List

How to protect yourself from unsolicited calls related to car warranties: Tips and strategies for avoiding unwanted phone solicitations

 

Unsolicited calls related to car warranties can be particularly annoying, as fraudulent companies often use scare tactics to convince consumers that their car warranty has expired and they need to purchase a new one. If you’re receiving unwanted phone solicitations related to car warranties, here are some tips and strategies to protect yourself.
 

Tip #1: Register with the Do Not Call List

The first step in protecting yourself from unsolicited calls is to register your phone number with the Do Not Call List. This will help prevent most unsolicited telemarketing calls from legitimate companies, including those related to car warranties. However, it won’t stop all calls, especially those from fraudulent or illegal companies.
 

Tip #2: Don’t answer calls from unknown numbers

If you receive a call from an unknown number, let it go to voicemail. If it’s important, the caller will leave a message. If it’s a telemarketer related to car warranties, they will likely hang up without leaving a message.
 

Tip #3: Block known telemarketing numbers related to car warranties

If you receive calls from known telemarketing numbers related to car warranties, block them on your phone. This will prevent them from calling you in the future.
 

Tip #4: Be cautious of unsolicited calls related to car warranties

If you receive an unsolicited call related to car warranties, be cautious and do not give out any personal information. Instead, contact your car manufacturer or dealer directly to verify the information. Remember, legitimate companies will not pressure you to make a purchase or provide personal information over the phone.
 

Tip #5: Contact a lawyer

If you have received unsolicited calls related to car warranties despite taking all the necessary precautions, it’s important to contact a lawyer who specializes in Do Not Call List violations related to car warranties. An experienced lawyer can help you understand your rights, determine if a violation has occurred, and represent you in court if necessary. They can also help you seek compensation for any damages you may have suffered as a result of the violation.
 

Conclusion

Unsolicited calls related to car warranties can be particularly frustrating and can often be scams. By following these tips and strategies, you can protect yourself from unwanted phone solicitations related to car warranties. Remember, you have the right to control who contacts you, and companies must abide by the law when making calls. If you have received unsolicited calls related to car warranties, contact a lawyer for the best chance of seeking justice and protecting your rights.

 


At our law firm, we specialize in representing consumers who have been contacted in violation of the Do Not Call List, especially related to car warranties. Contact us and let us help you take legal action to protect your rights and seek the compensation you deserve:

➡ Call us at (973) 598-1980 for a Free Consultation

How to report a Do Not Call List violation: What steps consumers can take if they receive unsolicited calls despite being on the list

 

The Do Not Call List was established to protect consumers from unwanted telemarketing calls. Despite being on the list, however, some consumers still receive unsolicited calls from companies. If you have received unsolicited calls, there are steps you can take to report the violation and hold the company accountable for their actions.

 

Step 1: Register with the Do Not Call List

If you haven’t already, register your phone number with the Do Not Call List. This will help prevent most unsolicited telemarketing calls from legitimate companies. However, it won’t stop all calls, especially those from fraudulent or illegal companies.

 

Step 2: Keep a record of the call

When you receive an unsolicited call, take note of the date and time of the call, the company that called, and the purpose of the call. This information will be helpful when reporting the violation.

 

Step 3: File a complaint with the Federal Trade Commission (FTC)

You can file a complaint with the FTC online or by calling their toll-free number. The FTC investigates violations of the Do Not Call List and can take legal action against companies that violate the law. However, the FTC does not represent individual consumers in court, and it may take time for them to investigate and take action on your complaint.

 

Step 4: Contact a lawyer

If you have received unsolicited calls despite being on the Do Not Call List, it’s important to contact a lawyer who specializes in Do Not Call List violations. An experienced lawyer can help you understand your rights, determine if a violation has occurred, and represent you in court if necessary. They can also help you seek compensation for any damages you may have suffered as a result of the violation.

 

Conclusion

Unsolicited calls can be frustrating and even frightening. Fortunately, there are steps you can take to protect yourself and hold companies accountable for violating the Do Not Call List. If you have received unsolicited calls, follow these steps and contact a lawyer for the best chance of seeking justice. Remember, you have the right to control who contacts you, and companies must abide by the law when making calls. Don’t let companies take advantage of you – let us help you stand up for your rights.

 


At our law firm, we specialize in representing consumers who have been contacted in violation of the Do Not Call List.

If you have received unsolicited calls, especially related to car warranties or debt collection. Let us help you take legal action to protect your rights and seek the compensation you deserve:

➡ Call us at (973) 598-1980 for a Free Consultation

Do Not Call List

 

Cellphone call

You, people, aren’t supposed to be calling cellphone. Isn’t that against the law?

 

Are you getting deluged with robocalls, solicitations, and schemes?

We can help you to stop them!

 

How To Stop the Calls and Make the Telemarketers Pay?

The federal Do Not Call List Law (TCPA) prohibits calls to cellphones, deceptive solicitations, and calls to homes on the Do Not Call List.

You told them and they ignored you – they will not ignore you once they start paying for their violations.

The law enables a consumer to obtain $500 and $1,500 for deliberate violations.

Our office has settled a number of claims involving:

  • Car Warranty services
  • Medical devices and vacation schemes
  • Solar energy and electric suppliers

Mr. Gutman is currently completing a book on the legal aspects of robocalls and the TCPA (Do Not Call List Law).

 

If you received one or more unsolicited calls, we can help. And best, there is no charge to you.

STOP THE CALLS ➡ FREE CONSULTATION ON YOUR DO NOT CALL LIST CLAIM (WE HANDLE CLAIMS WITH NO PAYMENT FROM THE CONSUMER).

Best of all, how about enjoying a nice evening without Robocalls?

 

debt collector

Wait, don’t call him, he is on the real Do Not Call List. The boss had to pay 1,500 because of the mistake.

 

CALL (973) 598-1980 FOR A FREE CONSULTATION OR
FILL OUT OUR FORM