FCC’s Record Penalty Against Auto Warranty Robocall Scammers: Protecting Consumers from Deceptive Calls

If you’ve ever been bombarded with robocalls offering fake car warranties and extended coverage, you’re not alone. The Federal Communications Commission (FCC) recently imposed a historic $300 million fine on an international network of companies responsible for a vast auto warranty scam.

Making over five billion illegal robocalls to more than 500 million phone numbers in just three months, these scammers violated federal statutes, FCC regulations, and spoofing laws. They employed deceptive tactics, using fake caller IDs to mislead consumers and trick them into answering. This article dives into the details of the violation and offers actionable advice to protect yourself from such deceptive calls.


The Unprecedented FCC Penalty for Auto Warranty Scammers

The FCC’s enforcement action against the auto warranty robocall scheme resulted in a record-breaking $300 million fine. This international network of companies executed a complex scheme to make over five billion illegal robocalls within a three-month period in 2021. Their violations included making pre-recorded voice calls without consent, calling numbers on the National Do Not Call Registry, and failing to provide an opt-out call-back number.

Moreover, they employed deceptive spoofing tactics using more than a million different caller IDs to hide their true identities and deceive victims.


The Deceptive Car Warranty Scam and Violations

Operating under various company names like Sumco Panama, Virtual Telecom, and more, this network of scammers peddled vehicle service contracts under the guise of selling auto warranties. Despite bans against making telemarketing calls, central players Roy M. Cox and Aaron Michael Jones continued their deceptive practices.

Their illegal robocalls promised car owners extended warranties and interest rate reduction programs, among other false claims. The FCC’s investigation found these calls to be part of a larger scheme to gain access to personal and financial information.


FCC’s Efforts to Stop the Robocall Menace

To combat the flood of illegal car warranty robocalls, the FCC took decisive action. They directed U.S.-based voice service providers to stop carrying traffic associated with specific members of the network, leading to a 99% reduction in these scam calls.

The FCC collaborated with the Ohio Attorney General’s Office, which filed a lawsuit against individuals involved in the operation under the Telephone Consumer Protection Act. The FCC’s successful partnership with state authorities aims to protect American consumers from fraudulent robocall campaigns.


Taking a Stand: Confronting Car Warranty Scammers

Amidst the barrage of car warranty robocalls, one person decided to take action. They recorded their interactions with the scammers and posted a video titled “Messing with the Car Warranty Scammers – 2021Compilation” on YouTube. The video garnered 3.7K views, exposing the extent of the issue.

The individual challenged the scammers’ deceptive tactics, highlighting that the calls were selling fake warranty coverage. Despite not qualifying for the scam, they confronted the callers, turning the tables on the relentless robocalls and inspiring others to stand up against such scams.



Protecting Yourself from Deceptive Robocalls

While the FCC’s enforcement actions are crucial, it’s essential to take steps to protect yourself from deceptive robocalls.

  1. Be cautious when receiving unsolicited calls, especially if they promise deals that seem too good to be true.
  2. Hang up if you suspect a robocall, and never share personal or financial information over the phone unless you’re sure about the caller’s identity.
  3. Register your phone numbers on the National Do Not Call Registry to reduce unwanted telemarketing calls.
  4. Report any suspicious robocalls to the FCC and your state’s Attorney General’s Office.


Seeking Justice and Putting an End to Robocall Scams

The FCC’s record-breaking fine sends a strong message to scammers involved in illegal robocall operations. However, stopping these deceptive calls entirely requires collective action from consumers, law enforcement agencies, and legal professionals.

If you’ve been affected by auto warranty robocall scams or any other deceptive telemarketing practices, our law firm is here to help.


Contact us today at (973) 598-1980 for a free consultation, and together, we can seek justice, put an end to robocall scams, and protect consumers from falling victim to these pernicious schemes. Let’s take a stand against fraudulent robocalls and safeguard the integrity of U.S. communications networks.



  • FCC Slams Record Penalty on Transnational Auto Warranty Robocalling Operation | TheDoNotCallList
  • FCC Imposes Record Fine on Transnational Illegal Robocalling Operation | FCC
  • FCC Fines Illegal Robocalling Company Record $300 MILLION After Making More Than Five Billion Calls To More Than 500 Million Phone Numbers In Three Months | NYbreaking


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The Penalties for Violating the Do Not Call List: What Consequences Auto Warranty Telemarketers Can Face for Breaking the Rules

If you’ve ever received an unsolicited call from a telemarketer trying to sell you a car warranty, you’re not alone. Many people in New York and New Jersey have experienced this frustrating intrusion. Fortunately, there are laws in place to protect your privacy and hold telemarketers accountable for their actions. In this article, we’ll explain the penalties for violating the Do Not Call List and how you can seek compensation if your rights have been infringed upon. Remember, you don’t have to face this alone. Our experienced law firm is here to guide you through the process and fight for your rights.


Understanding the Do Not Call List


The Do Not Call List is a powerful tool designed to shield consumers from unwanted telemarketing calls. By adding your number to this list, you express your desire not to receive such calls. Telemarketers are legally obligated to respect your wishes and refrain from contacting you.


Examples of Car Warranty Do Not Call List Violations


Some telemarketers, unfortunately, choose to disregard the rules and continue making unsolicited calls. Here are a few examples of common violations related to car warranty telemarketing:

  1. Ignoring the Do Not Call List: Telemarketers call individuals who have registered their numbers on the Do Not Call List.
  2. Misrepresenting the Warranty: Telemarketers provide false or misleading information about the terms and coverage of the car warranty they’re promoting.
  3. Robocalls: Telemarketers use automated dialing systems to deliver pre-recorded messages without the recipient’s consent.


Penalties for Violating the Do Not Call List


Telemarketers who violate the Do Not Call List regulations can face severe penalties, both federally and within New York and New Jersey:

  1. Federal Penalties: The Federal Trade Commission (FTC) can impose fines up to $43,280 per violation.
  2. New York Penalties: In New York, telemarketers can face penalties of up to $11,000 per violation.
  3. New Jersey Penalties: In New Jersey, telemarketers can face penalties of up to $10,000 for the first offense and up to $20,000 for subsequent offenses.


Seeking Compensation


If you’ve been subjected to car warranty telemarketing calls in violation of the Do Not Call List, you may be entitled to compensation. The amount of compensation you can receive depends on various factors, including the number of violations and the laws governing your state:

  1. Federal Compensation: Under federal law, you may be eligible to receive up to $500 per violation. If the violations are willful, the compensation can be tripled to $1,500.
  2. New York Compensation: In New York, consumers can seek damages of $500 for each unsolicited call or $1,500 if the telemarketer willfully violated the law.
  3. New Jersey Compensation: In New Jersey, consumers can seek damages of $500 for each violation, or $1,500 if the violation was willful or knowing.


Contact Our Experienced Law Firm for Assistance


If you believe your rights have been violated by car warranty telemarketers, don’t hesitate to reach out for help. Our dedicated law firm specializes in handling Do Not Call List claims in New York and New Jersey. We have a proven track record of success and are committed to fighting for the compensation you deserve.


Call us today at (973) 598-1980 for a Free Consultation, and our experienced attorneys will review your case, explain your rights, and guide you through the legal process. Remember, you don’t have to face this alone. We are here to support you every step of the way.


Get further information on the Do Not Call List:
Do Not Call List Q & A 
Debt Collection Harassment
How To Stop Extended Car Warranty Phone Calls
Car Warranty Calls Won't Stop? Here's How To Stop Fake Warranty Calls


Disclaimer: The information provided in this article is for general informational purposes only and does not constitute legal advice. For personalized legal guidance regarding your specific situation, please consult with a qualified attorney.

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