Distressed Car Owner Facing Vehicle Issues

The Most Unreliable 2018-2023 Cars According To Number of Owner Complaints on NHTSA

Are you driving one of the most complained-about cars on the road? We’ve compiled a list of vehicles causing the most headaches for their owners based on NHTSA data. If your car is on this list, you’re not alone in facing issues. More importantly, you may be entitled to compensation.

The Troubled Roster

Here’s a detailed list of the most complained-about cars from 2018 to 2023, based on our data collected from the NHTSA website:

Problem Vehicle Number of Complaints on NHTSA
2020 KIA SOUL 205
2018 CHRYSLER 300 114
2018 TOYOTA C-HR 104
2019 KIA FORTE 96
2020 FORD EDGE 63
2023 FORD F-150 59
2022 GMC SIERRA 1500 53
2019 LEXUS RX350 48
2021 AUDI Q5 38

Your Road to Compensation

Owning a problematic car can be frustrating, but you have rights. If you’re experiencing issues with your vehicle, you might be entitled to compensation. Our team at the Law Office of Howard A. Gutman specializes in advocating for consumers facing problems with their cars.

Why Choose Us?

  1. Proven Success: We have a track record of securing compensation for car owners.
  2. Free Consultation: Get a detailed understanding of your case without any financial commitment.
  3. No Upfront Costs: Car manufacturers and dealers are obligated to cover all legal expenses.

Act Now, Drive with Confidence

Don’t let car troubles disrupt your life. If your vehicle is on this list, it’s time to take action. Call us for a free consultation, and let us navigate the legal complexities while you focus on getting back on the road stress-free.

Remember, your journey to compensation begins with a simple call. Drive your case, not your worries. Contact the Law Office of Howard A. Gutman at (973) 598-1980 today.


Suspension System: Understanding Your Vehicle's Critical Components

Don’t Get Bolted Down: Your Guide to Resolving Improperly Heat-Treated Suspension Bolts in Your 2023 GM Vehicle

Attention 2023 Cadillac Escalade, Chevrolet Suburban, Tahoe, GMC Yukon owners! Your safety might be at risk, and we’ve got the details on a concerning issue with your vehicles’ suspension bolts. Read on to find out how to ensure your safety on the road.


The Problem

Recent reports from the National Highway Traffic Safety Administration (NHTSA) reveal a serious concern – improperly heat-treated suspension bolts in select 2023 GM vehicles. This flaw can lead to a broken suspension bolt, resulting in the misalignment of the rear wheel and, worse, an increased risk of a crash.


What You Need to Know

Affected Vehicles:

  • 2023 Cadillac Escalade
  • 2023 Cadillac Escalade ESV
  • 2023 Chevrolet Suburban
  • 2023 Chevrolet Tahoe
  • 2023 GMC Yukon
  • 2023 GMC Yukon XL

Safety Risk: The compromised bolts may weaken over time, leading to fractures and misalignment of the rear wheel, significantly raising the risk of a crash.


What GM is Doing

General Motors, LLC, is taking action by recalling the affected vehicles. The remedy involves replacing both rear suspension outer control arm bolts, and the good news is that it comes at no cost to you. The recall process is expected to begin on November 6, 2023.


Your Next Steps

  1. Check Your Vehicle: Don’t wait for a letter. Ensure your safety by checking if your vehicle is part of the recall. Visit GM Owner Center at https://my.gm.com/recalls or NHTSA’s website at https://vinrcl.safercar.gov/vin/.
  2. Contact Information:
    • Chevrolet customer service: 1-800-222-1020
    • Cadillac customer service: 1-800-458-8006
    • GMC customer service: 1-800-462-8782
  3. No Cost to You: Remember, you won’t have to pay a dime for the inspection and repair. Your safety is the priority.


Why You Should Act Now

  • Avoid Potential Accidents: A misaligned rear wheel is a safety hazard. Don’t risk it.
  • Free Inspection/Repair: GM is covering all expenses related to this issue. You won’t have to pay a cent for the inspection and repair.


Your safety is non-negotiable

Even if your vehicle isn’t on the recall list, if you’re experiencing issues or facing roadblocks with your dealer or manufacturer, the Law Office of Howard A. Gutman is here for you. Remember, car manufacturers and dealers are obligated to cover all legal expenses in such cases.

Call us at (973) 598-1980 for a free consultation and let us ensure you’re back on the road safely. Your peace of mind is worth the call.



  • Improperly Heat-Treated Suspension Bolts | NHTSA
  • FAQs for Safety Recall N232415910 | NHTSA
  • Safety Recall N232415910 Rear Suspension Bolt Fracture | NHTSA

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Gas Smell in the 2021-2023 Nissan Rogue: Causes and Remedies

Introduction: Owners of the 2021-2023 Nissan Rogue have reported an unusual gas smell within their vehicles. This issue has prompted concerns about safety and reliability. In this comprehensive guide, we explore the potential causes of the gas smell in the 2023 Nissan Rogue, highlight relevant sources, and discuss possible solutions.

1. Reports from Owners: Numerous reports have surfaced on online forums, social media, and automotive communities, where owners of the 2023 Nissan Rogue have shared their experiences regarding a gas odor inside the vehicle. These reports vary in severity, with some users expressing mild discomfort, while others raise concerns about potential safety hazards.

2. Manufacturer’s Response:   Nissan has not issued a formal recall related to the gas smell issue in the 2023 Rogue. However, automakers regularly monitor consumer feedback and may release software updates or service bulletins to address specific issues. See below. It is advisable for owners to check for any official communications from Nissan regarding this matter.

3. Possible Causes: Several factors were initially suggested to  contribute to the gas smell issue in the 2023 Nissan Rogue.

  • Fuel System Leaks: Any leaks in the fuel system, such as from fuel lines, injectors, or the fuel tank, can result in a noticeable gas smell.
  • Evaporative Emissions System: Issues with the evaporative emissions system, designed to capture and store fuel vapors, could  lead to odors inside the vehicle.  Leaks or malfunctions in the exhaust system could allow exhaust fumes, including gas odors, to enter the cabin.

4. Nissan Initial Response 

On June 21, 2023, Nissan issued Technical Service Bulletin (TSB) for 2021-2023 Nissan Rogues designated by model code T33.  The TSB provided instructions to identify and repair the odor concern. (See id. at 2.) The repair requires replacing an existing hose in the Positive Crankcase Ventilation (“PCV”) system with a new type of hose.  The repair is a simple six step process which only requires lifting the engine cover, removing the old hose, placing a new one, and then closing the engine cover.

5. Claims
Lemon Law
If a problem is significant, a lemon law remedy involving repurchase or replacement of the vehicle is possible.  A class action filed involving the Nissan Rogue stated: Plaintiffs allege Nissan provided a “written warranty that provides  Nissan would repair or replace defective powertrain components within the first 60 months in service. Plaintiffs argue Nissan breached the written warranty “by failing, and/or refusing to repair the Gas Fumes Defect under the vehicle’s warranty.  Despite the warranty, Plaintiffs allege Nissan “has been unable, and/or has refused” to cure the purported Defect “within a reasonable time.

Magnuson-Moss Act and Breach of Warranty

6. Other Repair Based  Solutions:
Owners experiencing a gas smell in their 2023 Nissan Rogue can take the following steps:

  • Inspection: If the gas smell is strong or persistent, owners should seek professional inspection and diagnosis from authorized Nissan service centers or qualified mechanics.
  • Regular Maintenance: Adhering to the manufacturer’s recommended maintenance schedule can help prevent and address potential issues before they escalate.
  • Check for Recalls or Technical Service Bulletins (TSBs): Keep an eye on official communications from Nissan for any recalls or TSBs related to the gas smell issue.

Conclusion: Nissan Rogue owners may be entitled to compensation, possible vehicle replacement or other remedies.

Call (973) 598-1980 for a Free Consultation

A 2023 Nissan Pathfinder cruising on the open road

Is Your 2023 Nissan Pathfinder’s Auto Stop/Start System Driving You Crazy?

Are you one of the proud owners of the 2023 Nissan Pathfinder? You probably fell in love with its sleek design, comfortable interior, and advanced features. However, what do you do when one of its features turns into a headache? We’re talking about the Auto Stop/Start system, and if it’s driving you crazy, you’re not alone.

Imagine this: You’re waiting at a busy intersection, your engine purrs to a stop to save fuel, and you’re ready to go as soon as the light turns green. But what happens next is not what you expected. Your Pathfinder hesitates, goes into neutral, or worst of all, shuts down completely. You’re not alone; many Pathfinder owners have been experiencing the same issue. Let’s dive into what’s happening and how you can turn the tables in your favor.


The Auto Stop/Start System Issue

Here’s what some Pathfinder owners have been saying, pouring their frustrations and fears into their stories:

  1. “My Pathfinder stalled at the busiest intersection in town. Not only was it embarrassing, but it put me in a potentially dangerous situation. I had no control over it!” – Sarah, a Pathfinder owner.
  2. “The engine randomly goes into neutral. I’ve had close calls where the car behind me nearly rear-ended me. This isn’t what I signed up for.” – Mark, another frustrated owner.
  3. “The auto stop/start feature is supposed to save fuel, but the risk it poses to my safety isn’t worth it. I’m worried it’s just a matter of time before something terrible happens.” – Lisa, who feels like her car has betrayed her.


The Rollercoaster of Emotions

These are not just stories; these are the real-life experiences of people who put their trust in a brand and ended up with anxiety and frustration every time they step into their Pathfinder. Mark, Sarah, and Lisa represent countless others who face similar issues. They feel a range of emotions – embarrassment, anger, fear, and betrayal – every time their Pathfinder falters at an intersection or refuses to respond.


Your Rights and How We Can Help

Your new Pathfinder should offer peace of mind, not stress and danger. At the Law Office of Howard A. Gutman, we’re here to help. We understand the rollercoaster of emotions you’ve been on.

When your safety is compromised, and you’re stuck with a vehicle that doesn’t perform as promised, you have rights under the lemon law. The good news is that, in cases like these, car manufacturers and dealers are legally required to compensate all legal expenses. That means you won’t have to pay a dime for our legal services.


Why Choose Us?

Our experience in dealing with auto manufacturers is unmatched. We’ve helped countless clients hold manufacturers accountable for their products’ defects, ensuring that our clients receive the compensation they deserve.


If you’ve experienced issues with your 2023 Nissan Pathfinder’s auto stop/start system, contact us today at (973) 598-1980 for a free consultation. Let us take on the manufacturers and dealers, so you can get back on the road with confidence. We’re here to make your voice heard and ensure you get the compensation you deserve. Your journey to a safer, more enjoyable driving experience starts with a simple call to us.



  • 2023 Nissan Pathfinder Consumer Reviews | Edmunds
  • Complaints for 2023 NISSAN PATHFINDER | NHTSA

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2023 Volkswagen Taos

Beware of the 2023 Volkswagen Taos: Is It a Lemon in Disguise?

When it comes to purchasing a new car, you expect reliability, safety, and peace of mind. Unfortunately, some 2023 Volkswagen Taos owners have been left with anything but that. Complaints are flooding in, and the National Highway Traffic Safety Administration (NHTSA) website and Edmunds.com are filled with stories of frustration and disappointment.

If you’re one of the unfortunate Taos owners experiencing issues, or if you’re considering buying one, this article is a must-read.

NHTSA Complaints: A Troubling Trend

Let’s dive into some real-life experiences shared by 2023 Volkswagen Taos owners who have turned to the NHTSA to report their problems:

  1. Acceleration Lag: One owner purchased their Taos in December 2022, only to face an acceleration lag issue shortly after. They had to floor the accelerator to get the vehicle moving, leading to dangerous situations.
    • “The acceleration lagging issue continued sporadically. To the point you would have to floor the accelerator to get it to move, especially when changing lanes in traffic.” – Disgruntled Taos Owner
  2. Mysterious Engine Lights: Multiple reports mention engine light issues, often with perplexing causes. From fuel issues to emissions problems, it seems like there’s no one solution.
    • “The first check engine light came on the end of January 2023, and it started having the acceleration lagging issue right before that.” – Concerned Taos Owner
  3. Unpredictable Stalling: Several owners reported sudden stalling, causing dangerous situations on the road.
    • “I had just purchased this car- it was my first day driving it. I drove it from the dealer to my home and then out to dinner with no problems… all of a sudden the engine shut off and a message displayed saying ‘Please Start Engine Manually’.” – Anxious Taos Owner
  4. Brake Problems: Brake-related complaints range from fading brake pads to issues with the brake assist system.
    • “Vehicle had a sudden burst of acceleration… resulted in an accident. Vehicle felt like there was a lag in response timing of the throttle to acceleration response.” – Frustrated Taos Owner

Edmunds Reviews: Echoes of Discontent

To further illustrate the issues with the 2023 Volkswagen Taos, let’s look at what owners on Edmunds have to say:

  1. Drivability Nightmare: A common theme in Edmunds reviews is the lack of reliability and safety concerns.
    • “I purchased this car on July 1, 2022. Two weeks ago at 6k miles I was driving down the road and the car decelerated to 20mph. The check engine light started blinking, epc light came on, caution symbol came on, traction control light came on.” – An Angry Taos Owner
  2. Persistent Issues: Owners report issues with fuel systems, radiator leaks, and problematic parts that take weeks to replace.
    • “Right at 20K miles, the vehicle started leaking radiator fluid and also recall on brakes. My daughter took to Volkswagen dealership. The car remains in service nearly 6 weeks for a head gasket, radiator leak, brakes and has been awaiting parts since.” – Dissatisfied Taos Owner
  3. Transmission Troubles: The transmission, a vital component of any vehicle, has been a source of frustration.
    • “It lurches dangerously when accelerating from a stop position. Downshifting is abrupt. These transmission faults make for a jerky, uncomfortable ride.” – Taos Owner’s Regret


The 2023 Volkswagen Taos was supposed to be a standout in the compact SUV market. However, it’s increasingly clear that many owners have been left frustrated, disappointed, and even endangered by a range of issues, from acceleration problems to engine malfunctions and brake troubles.

If you’re experiencing these problems, remember that you have rights under lemon laws. Our team of experienced attorneys is here to help you navigate the complexities of these laws and ensure you receive the compensation you deserve.

If you’re a 2023 Volkswagen Taos owner dealing with these issues, don’t suffer in silence. Call our firm at (973) 598-1980 today for a free consultation, and let us fight for your rights. You deserve a safe and reliable vehicle, and we’re here to help you achieve that.



  • 2023 Volkswagen Taos Consumer Reviews | Edmunds
  • Complaints for 2023 VOLKSWAGEN TAOS | NHTSA


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