1. Questions About NCDS
Your car continues to have problem and you threaten to file a lemon law claim in court. Rather than being upset, the manufacturer representative graciously suggests that you use NCDS (National Center for Dispute Resolution) to handle the problem. There are a numbe rof problems with this.
Generally the manufacturer selects the arbitrators and manufacturer refuse to use impartial arbitration mechanism such as the American Arbitration Association. Frequently NCDS will require the consumer to demonstrate a problem on demand.
2. What Happens if you lose
Our office will handle claims even if the consumer lost. Simply put, we are not confident the proceed was fair and balanced and instead we have found some vehicles with serious problems were not deemed lemons.