Suspension System: Understanding Your Vehicle's Critical Components

Don’t Get Bolted Down: Your Guide to Resolving Improperly Heat-Treated Suspension Bolts in Your 2023 GM Vehicle

Cadillac Escalade Problems, General Motors, Lemon Law , ,

Attention 2023 Cadillac Escalade, Chevrolet Suburban, Tahoe, GMC Yukon owners! Your safety might be at risk, and we’ve got the details on a concerning issue with your vehicles’ suspension bolts. Read on to find out how to ensure your safety on the road.

 

The Problem

Recent reports from the National Highway Traffic Safety Administration (NHTSA) reveal a serious concern – improperly heat-treated suspension bolts in select 2023 GM vehicles. This flaw can lead to a broken suspension bolt, resulting in the misalignment of the rear wheel and, worse, an increased risk of a crash.

 

What You Need to Know

Affected Vehicles:

  • 2023 Cadillac Escalade
  • 2023 Cadillac Escalade ESV
  • 2023 Chevrolet Suburban
  • 2023 Chevrolet Tahoe
  • 2023 GMC Yukon
  • 2023 GMC Yukon XL

Safety Risk: The compromised bolts may weaken over time, leading to fractures and misalignment of the rear wheel, significantly raising the risk of a crash.

 

What GM is Doing

General Motors, LLC, is taking action by recalling the affected vehicles. The remedy involves replacing both rear suspension outer control arm bolts, and the good news is that it comes at no cost to you. The recall process is expected to begin on November 6, 2023.

 

Your Next Steps

  1. Check Your Vehicle: Don’t wait for a letter. Ensure your safety by checking if your vehicle is part of the recall. Visit GM Owner Center at https://my.gm.com/recalls or NHTSA’s website at https://vinrcl.safercar.gov/vin/.
  2. Contact Information:
    • Chevrolet customer service: 1-800-222-1020
    • Cadillac customer service: 1-800-458-8006
    • GMC customer service: 1-800-462-8782
  3. No Cost to You: Remember, you won’t have to pay a dime for the inspection and repair. Your safety is the priority.

 

Why You Should Act Now

  • Avoid Potential Accidents: A misaligned rear wheel is a safety hazard. Don’t risk it.
  • Free Inspection/Repair: GM is covering all expenses related to this issue. You won’t have to pay a cent for the inspection and repair.

 

Your safety is non-negotiable

Even if your vehicle isn’t on the recall list, if you’re experiencing issues or facing roadblocks with your dealer or manufacturer, the Law Office of Howard A. Gutman is here for you. Remember, car manufacturers and dealers are obligated to cover all legal expenses in such cases.

Call us at (973) 598-1980 for a free consultation and let us ensure you’re back on the road safely. Your peace of mind is worth the call.

 

Sources:

  • Improperly Heat-Treated Suspension Bolts | NHTSA
  • FAQs for Safety Recall N232415910 | NHTSA
  • Safety Recall N232415910 Rear Suspension Bolt Fracture | NHTSA

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Nissan Rogue Gas Smell Class Action

Lemon Law, Nissan, Nissan Rogue gas smell, Nissan Rogue Gas Smell , ,

Many owners of the Nissan Rogue have experienced an unusual gas smell.  Owners may be entitled to compensation or in severe cases, a new vehicle or repurchase.  This page discusses the Class Action filed against Nissan.

1. Class Action Filing

Owners of the Nissan Rogue have filed a class action charging lemon law, breach of warranty and Magnuson-Moss Act violations.

2. Cause of Nissan Gas Smell 

The Nissan Rogues contain a newly designed a 1.5-liter KR15DDT three-cylinder variable-compression turbocharged (VC-Turbo) engine. The complaint states the Nissan Rogue contain one or more defective components within its engine’s Positive Crankcase Ventilation (“PCV”) system that allows fuel to seep through porous rubber components resulting in strong gas fumes emanating from the engine compartment area into the vehicles’ interior.

3. Complaints to NHTSA

There are multiple complaints about gas smell reported.

A. Online Complaints

On December 20, 2022, a Nissan owner asked on a Rogue website whether other Class Vehicle owners experienced their cabins filling with gas fuel smell and added that when parking in his garage within ten minutes whole garage smelled like gas.  He added that he complained to a Nissan dealership repeatedly of smelling gas to which dealership responded it had numerous other Class Vehicle owners complaining of same defect and that Nissan was investigating but had no fix. Nissan Rogue Forum, www.nissanforums.com/threads/2023-rogue-questions.

Particularly if complaints continue, one can expect the manufacturer to instruct its dealers to adopt a particular position, or even given them a statement to say in response to questions or complaints.

B. Complaints to National Highway Traffic Safety Administration   

Owners have also complained to the federal agency which deals with automobile safety.

NHTSA Complaint No. 11496829, December 9, 2022 (2022 Nissan Rogue):

“My car smells gasoline inside and outside. I brought the car to the service dealer but the service manager said that they cannot figure out where gas odor coming from. I am using my car in bringing my 2 kids to school and going to work. My kids are getting sickand I am afraid my car will cause fire.”

NHTSA Complaint No. 11502157, January 17, 2023 (2022 Nissan Rogue):

“After 9 months of owning this car. When I drive for 20 or so miles and turn the vehicle off for a short period then restart I smell gas and fumes make me sick and my eyes water at times. The dealer found nothing wrong. Nissan corporate got involved after I emailed them. Their engineering tech confirmed it was happening.”

NHTSA Complaint No. 11504489, January 30, 2023 (2022 Nissan Rogue):

“Gas fumes from engine compartment – after the car has been driven 20-30 mins enough to heat up the engine and then parked (turned off) for 10-15 minutes a strong smell of gasoline is detected, you can smell it either by sniffing in the front grill or if you start it and use the outdoor air circulation in the cabin it will come through the vents. There are enough fumes to fill a 1 car garage in 30 mins with a thick odor of gasoline.”

4. Legal Violations 

Persistent and substantial violations may create lemon law issues.  Consumers otherwise may be entitled to claim breach of warranty based upon Nissan’s failure to fix the vehicle.

Sources 
Nissan Rogue Forum, www.nissanforums.com/threads/2023-rogue-questions.278985/

Call (973) 598-1980 for a Free Consultation to Discuss Your Rights  

 

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Gas Smell in the 2021-2023 Nissan Rogue: Causes and Remedies

Lemon Law, Nissan, Nissan Rogue Gas Smell, Nissan Rogue gas smell , ,

Introduction: Owners of the 2021-2023 Nissan Rogue have reported an unusual gas smell within their vehicles. This issue has prompted concerns about safety and reliability. In this comprehensive guide, we explore the potential causes of the gas smell in the 2023 Nissan Rogue, highlight relevant sources, and discuss possible solutions.

1. Reports from Owners: Numerous reports have surfaced on online forums, social media, and automotive communities, where owners of the 2023 Nissan Rogue have shared their experiences regarding a gas odor inside the vehicle. These reports vary in severity, with some users expressing mild discomfort, while others raise concerns about potential safety hazards.

2. Manufacturer’s Response:   Nissan has not issued a formal recall related to the gas smell issue in the 2023 Rogue. However, automakers regularly monitor consumer feedback and may release software updates or service bulletins to address specific issues. See below. It is advisable for owners to check for any official communications from Nissan regarding this matter.

3. Possible Causes: Several factors were initially suggested to  contribute to the gas smell issue in the 2023 Nissan Rogue.

  • Fuel System Leaks: Any leaks in the fuel system, such as from fuel lines, injectors, or the fuel tank, can result in a noticeable gas smell.
  • Evaporative Emissions System: Issues with the evaporative emissions system, designed to capture and store fuel vapors, could  lead to odors inside the vehicle.  Leaks or malfunctions in the exhaust system could allow exhaust fumes, including gas odors, to enter the cabin.

4. Nissan Initial Response 

On June 21, 2023, Nissan issued Technical Service Bulletin (TSB) for 2021-2023 Nissan Rogues designated by model code T33.  The TSB provided instructions to identify and repair the odor concern. (See id. at 2.) The repair requires replacing an existing hose in the Positive Crankcase Ventilation (“PCV”) system with a new type of hose.  The repair is a simple six step process which only requires lifting the engine cover, removing the old hose, placing a new one, and then closing the engine cover.

5. Claims
Lemon Law If a problem is significant, a lemon law remedy involving repurchase or replacement of the vehicle is possible.  A class action filed involving the Nissan Rogue stated: Plaintiffs allege Nissan provided a “written warranty that provides  Nissan would repair or replace defective powertrain components within the first 60 months in service. Plaintiffs argue Nissan breached the written warranty “by failing, and/or refusing to repair the Gas Fumes Defect under the vehicle’s warranty.  Despite the warranty, Plaintiffs allege Nissan “has been unable, and/or has refused” to cure the purported Defect “within a reasonable time.

Magnuson-Moss Act and Breach of Warranty



6. Other Repair Based  Solutions: Owners experiencing a gas smell in their 2023 Nissan Rogue can take the following steps:

  • Inspection: If the gas smell is strong or persistent, owners should seek professional inspection and diagnosis from authorized Nissan service centers or qualified mechanics.
  • Regular Maintenance: Adhering to the manufacturer’s recommended maintenance schedule can help prevent and address potential issues before they escalate.
  • Check for Recalls or Technical Service Bulletins (TSBs): Keep an eye on official communications from Nissan for any recalls or TSBs related to the gas smell issue.

Conclusion: Nissan Rogue owners may be entitled to compensation, possible vehicle replacement or other remedies.

Call (973) 598-1980 for a Free Consultation

Defenses to Citibank Credit Card Claims

Debt Collection Abuse ,

If you’re facing a Citibank credit card claim, you may have a variety of defenses.

  1. Interest Rate Questions and Citibank Violation of Truth in Lending Regulations
    An investigation said.  The Bureau of Consumer Financial Protection (Bureau) has reviewed the credit card account management activities of Citibank, N.A. and has identified the following law violations: (1) violations of the Truth in Lending Act (TILA), as implemented in Regulation Z, by failing to reevaluate and reduce the annual percentage rates (APRs) for certain consumer credit card accounts consistent with the requirements of section 1026.59(a) of Regulation Z; and (2) violations of TILA, as implemented in Regulation Z, by failing to have reasonable written policies and procedures in place to conduct the APR reevaluations consistent with the requirements of section 1026.59(b) of Regulation Z.  The Bureau issues this Consent Order.
    If you have an older loan and the interest rate was increased, the amount sought by Citibank may be inaccurate and the claim can be contested.

  2. Discovery
    If you have a loan potentially subject to the above investigation, request specific documents regarding review of your account.  Don’t be surprised if the Citibank attorney just gives you the account statements, but you may be allowed “discovery,” disclosure of pertinent material and documents.

  3. Hardship
    Maintain open and clear communication with Citibank or their counsel. Explain and document any hardship and you may be able to secure a reduction in the claim or reasonable repayment options.

  4. Arbitration
    The Citibank Cardholder Agreement provides that either party may request arbitration. Arbitration is frequently more flexible than court, and potentially more favorable to the consumer.

Call (973) 598-1980 for a Free Consultation

 

Cadillac Escalade Suspension Problems, Lemon law and Magnuson-Moss Remedies

Cadillac Escalade Problems, General Motors, Lemon Law , , ,

The Cadillac Escalade is a luxury SUV known for its style and performance. However, like any vehicle, it may experience suspension problems that can affect its ride quality and safety. This page provides information on common Cadillac Escalade suspension issues and outlines legal remedies available to consumers facing these problems.

Common Suspension Problems in Cadillac Escalade:

1. Air Suspension Failures: Cadillac Escalades often come equipped with air suspension systems for a smoother ride. However, issues such as air leaks, compressor failures, or sensor malfunctions can lead to uneven ride height, poor handling, or a harsh ride.

2. Strut and Shock Absorber Failures: Worn-out or malfunctioning struts and shock absorbers can result in a bumpy ride, reduced stability, and difficulty maintaining control over the vehicle.

3. Electronic Suspension System Malfunctions: Some Cadillac Escalades feature advanced electronic suspension systems that can be prone to malfunctions. Problems with sensors, control modules, or other electronic components can affect the overall performance of the suspension.

4. Bushing and Linkage Issues: Worn-out bushings and linkage components in the suspension system can lead to vibrations, clunking noises, and an overall decrease in ride quality.

Consumer’s Legal Remedies:

1. Manufacturer’s Warranty: Most Cadillac Escalades come with a manufacturer’s warranty that covers repairs for a certain period or mileage. If your vehicle experiences suspension problems within this warranty period, the manufacturer is typically obligated to address and resolve these issues at no cost to you.

2. Lemon Law Protections: If your Cadillac Escalade continues to experience suspension problems despite multiple repair attempts, it may qualify as a “lemon” under state Lemon Laws. Lemon Laws vary by state, but they generally provide consumers with remedies such as a refund or replacement vehicle. Keep detailed records of repair attempts and consult your state’s specific Lemon Law requirements.

3. Magnuson-Moss Warranty Act: The Magnuson-Moss Warranty Act is a federal law that protects consumers when issues arise with products covered by warranties. If your Cadillac Escalade is still under warranty and the suspension problems persist, this act may provide additional legal remedies.

4. Consumer Protection Laws: Some states have consumer protection laws that go beyond Lemon Laws and offer additional protections for consumers dealing with persistent vehicle issues. Consult with a legal professional to understand the specific laws applicable in your state.

5. Consultation with an Attorney: If you find it challenging to resolve suspension issues with your Cadillac Escalade, consider consulting with an attorney specializing in automotive consumer protection. An attorney can provide legal advice, evaluate your case, and guide you through the steps necessary to protect your rights.

Conclusion:

Experiencing suspension problems with your Cadillac Escalade can be frustrating, but consumers have legal remedies available to address these issues. Whether through the manufacturer’s warranty, state Lemon Laws, federal laws like the Magnuson-Moss Warranty Act, or consumer protection laws, it’s essential to be informed about your rights and take appropriate steps to seek resolution. If in doubt, seeking legal advice can help you navigate the complexities of consumer protection laws and ensure that you receive fair compensation for your vehicle’s suspension problems.

Call (973) 598-1980 for a Free Consultation on your Cadillac Escalade Problem

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