2020 Kia Soul parked on a city street showcasing its sleek design and vibrant presence

2020 Kia Soul Transmission Problems: A Comprehensive Guide

The 2020 Kia Soul is known for its unique design and impressive performance in the automotive industry. However, some owners have reported facing transmission problems. In this guide, we will explore the common transmission problems, their underlying causes, and provide practical solutions for 2020 Kia Soul owners who are dealing with these issues.


2020 Kia Soul CVT Problems vs. 2020 Kia Soul IVT Problems

The 2020 Kia Soul introduced the Intelligent Variable Transmission (IVT), a type of CVT. While CVTs aim to provide smoother acceleration and improved fuel efficiency, several owners reported issues that sparked a discourse around the reliability of this innovative technology.


Common 2020 Kia Soul Transmission Problems

The 2020 Kia Soul has faced a range of transmission issues, with both the automatic and CVT (Continuously Variable Transmission) models experiencing recurring problems. Owners have reported erratic shifting, failures, and, in some cases, complete breakdowns. These problems have raised concerns among Kia Soul enthusiasts, leading to a closer investigation of the issue.

To shed light on the gravity of these concerns, let’s hear from real Kia Soul owners:

“2nd time in 2 months my 2020 Kia Soul had to be towed to the dealership due to transmission issues! This time again I was out and about with my 80-year-old mother – thankfully I was able to get her home safely before my vehicle stopped accelerating.” – Lynn W., Orland Park, US

“My Kia Soul transmission failed at 24,000 miles. Dealership garage found metal shavings in the transmission. A new transmission was installed under warranty. 2500 miles later my transmission just failed again. I have lost confidence. The rest of the car is fine.” – Tom, 11/26/2020


Specific Issues

  1. Shifting Erratically at Stops

Some owners reported erratic shifting at stops, with the vehicle not wanting to upshift, bogging down, and triggering service vehicle warnings. This issue disrupts the smooth operation of the car, causing inconvenience and potential safety hazards.

“Vehicle is brand new. Two weeks after very limited mild driving, at exactly 636 miles, the vehicle started shifting erratically at stops, not wanting to upshift, bogging, and the service vehicle lamps illuminated up.” – Kevin W., Buckner, IL, US

  1. Random Shifting at Constant Speed

Another prevalent problem involves random shifting at constant speeds, a nuisance that persisted even after multiple dealership visits. Owners found themselves grappling with an issue that not only affects the driving experience but also raises questions about the overall reliability of the transmission.

“Problem started out minor (random shifting at constant speed). Two trips to dealer and no fix. No error code. Unable to reproduce.” – Kettlehill, Amherst, US

  1. Transmission Failure

Perhaps the most severe concern is transmission failure, leading to extended periods without a vehicle as owners await replacement parts. This issue has left owners frustrated and skeptical about the long-term reliability of the 2020 Kia Soul’s transmission.

“Our 2020 KIA soul with 20,200 miles on it began to buck, one second you would have acceleration the next you did not… diagnosed it as a transmission failure and that they had had several already come through.” – Paul A., Knightdale, NC, US



Seeking Solutions

For owners grappling with these transmission issues, seeking solutions is paramount. Identifying the Kia Soul 2020 transmission problems early, communicating effectively with dealerships, and exploring potential remedies can mitigate the impact of these challenges.


Legal Recourse: Lemon Law and Warranty Claims

Owners with substantial and recurring problems may be entitled to a refund or replacement under lemon law. Other owners may have claims for breach of warranty under the Magnuson-Moss Act.

If you find yourself in the midst of transmission problems with your 2020 Kia Soul, don’t navigate this journey alone. Our expert team is here to provide a free consultation and guide you through the complexities of lemon law and warranty claims. Call us today at (973) 598-1980 for personalized assistance.



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2020 Kia Soul Engine Problems and Your Lemon Law Opportunities

2020 Kia Soul parked on the road.

2020 Kia Soul Engine Problems and Your Lemon Law Opportunities

The 2020 Kia Soul, renowned for its unique design and practicality, has unfortunately garnered attention due to a series of engine problems reported by owners. In this article, we delve into the common engine issues faced by 2020 Kia Soul owners, explore the root causes behind these problems, and propose solutions to address them.

  1. Excessive Oil Consumption

One prevalent issue reported by 2020 Kia Soul owners is excessive oil consumption. This problem, evidenced by the need for frequent top-ups between oil changes, can lead to engine complications.

2020 Kia Soul owners noted:

Cynthia C. from Victorville, US: “I change my own oil religiously in this car. The oil gets dirty very fast… The car does have over 70,000 miles now, though… How does oil disappear, and the oil light not come on either?”

Corrie C. from Victorville, US: “Great car, but every 2 weeks I’m topping off the oil (about a half a quart).”

  1. Engine Knocking

Engine knocking, a concerning noise that indicates internal stress, has been voiced by Kia Soul owners.

2020 Kia Soul owners shared their experience, stating:

Marion H. from New Smyrna Beach, FL: “When the light turned green, I hit the gas and my car does not accelerate, my lights on the dashboard are out. The engine had totally closed down and did not kick back in.”

Nathan B. from O’Fallon, MO, US: “Driving, normal conditions, engine would stall with no lights, no chimes like auto start/stop except I had to put in park and restart.”

islandgirl69 from Elyria, US: “The car has been back 4 times for the same issue. They cannot figure out what is going on or what is wrong.”

  1. Engine Failure

The most severe concern involves complete engine failure, resulting in stalls and unexpected shutdowns.

2020 Kia Soul owners recounted their ordeal:

Robert P. from New Smyrna Beach, US: “Took it back in after the second oil change due to a tapping noise… 2 weeks later the motor blows up.”

Frank N Dottie S. from Irving, TX, US: “Purchased this 2020 KIA SOUL in Feb. and have issues with the thing shutting off when I come to a stoplight. Have to put back in park and try a few times to get it to restart.”

MJ F. from Perryville, MD, US: “Engine failure – Kia and the dealer took five weeks to ship a remanufactured engine (someone else’s junk) that delivers lower fuel economy.”



Recall and Investigation into 2020 Kia Soul Engine Problems

In response to widespread complaints, Kia Motors America issued a recall (NHTSA Campaign Number: 21V259000) for specific 2020-2021 Kia Soul models. This recall addressed concerns related to improperly heat-treated piston oil rings in vehicles equipped with 2.0L Nu MPI engines. Owners of the affected 147,249 units were urged to contact Kia for a free inspection and potential engine replacement, with the recall beginning on June 11, 2021.

However, it’s essential to note that not all owners experiencing 2020 Kia Soul 2.0 engine problems received a recall notification, and even for those who did, some reported a recurrence of the problem after the purported fixes.

Simultaneously, the National Highway Traffic Safety Administration (NHTSA) initiated an investigation (NHTSA Action Number: DP22003) on September 12, 2022, in response to a petition. The petition raised issues about oil drain pan assembly failures in various Hyundai and Kia vehicles, including the 2020 Kia Soul. Despite petitioners’ claims, the NHTSA found no evidence supporting a formal investigation into oil drain pan assemblies, concluding that incidents were often linked to improper servicing procedures during oil changes.

Your Legal Opportunities

Owners facing substantial and recurring problems, even after recalls and investigations, may be entitled to a refund or replacement under lemon law. Other owners may have claims for breach of warranty under the Magnuson-Moss Act.

If you are grappling with ongoing issues related to your 2020 Kia Soul, reach out at (973) 598-1980 for a free consultation to explore potential compensation or vehicle replacement options. Our experts are here to guide you through the legal complexities surrounding lemon law claims.



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2020 Kia Soul Problems: Engine, Transmission, Steering, and Electrical Woes – Your Lemon Law Lifeline



2020 Kia Soul parked on a road, its sleek design contrasting with the potential for mechanical and electrical problems.

2020 Kia Soul Problems: Engine, Transmission, Steering, and Electrical Woes – Your Lemon Law Lifeline

If you are one of the many owners who bought a 2020 Kia Soul hoping for a fun and adventurous ride, but instead have been dealing with engine malfunctions, gear grinding, unpredictable steering, or even dead batteries, then you are not alone.

Unfortunately, there seems to be a worrying trend with the 2020 Souls, which have been plagued by issues that have left many owners stranded and frustrated. Here’s what you need to know about the problems with Kia Soul 2020.

2020 Kia Soul Engine Problems:  From Purr to Peril

  • Sudden power loss, stalling, and shutdowns: Imagine cruising down the highway only to have your Soul sputter and die. This terrifying scenario has been reported by numerous owners, even with low mileage vehicles.
  • Recall roulette: Kia acknowledged the engine woes with a recall, but its effectiveness is debatable. Some owners report persistent problems despite “fixes,” leaving a cloud of uncertainty.

2020 Kia Soul Transmission Problems:  From Tango to Torture

  • Shifting nightmares: Forget smooth transitions. Jerky acceleration, gear grinding, and shaking at all speeds are common complaints, turning every drive into a bumpy ordeal.
  • Fuel efficiency on a nosedive: Ignoring these transmission troubles can drain your wallet as well as your patience. Decreased fuel efficiency is just one consequence of neglecting these warning signs.

2020 Kia Soul Power Steering Problems: Holding on for Dear Life

  • Potential loss of control: Despite past recalls addressing steering issues, reports continue to surface. Faulty connections within the steering assembly can be the culprit, putting you and others at risk.
  • Clunky companions: Hear unsettling noises when turning your wheel? Don’t dismiss it as a quirky feature. It could be a symptom of the potentially catastrophic steering problem and needs immediate attention.

2020 Kia Soul Electrical Problems: Adding Insult to Injury

  • Dead batteries, malfunctioning infotainment systems, and erratic stop-start technology: These gremlins go beyond mere inconvenience. Imagine a dark cabin on a moonless night or vital safety features like airbags failing due to electrical hiccups.

Lemon Law: Your Potential Ticket to Solve Problems with Kia Soul 2020

If your 2020 Kia Soul suffers from persistent, unfixable problems that significantly impact its value and use, including engine, transmission, steering, and electrical issues, it might qualify as a lemon under your state’s lemon law.

Owners with substantial and recurring problems may be entitled to a refund or replacement under lemon law. Other owners may have claims for breach of warranty under the Magnuson-Moss Act.

Our team of experienced lemon law attorneys understands the complexities of these cases and is dedicated to helping you get the resolution you deserve. We offer:

  • Free consultation: Discuss your specific situation and see if you have a lemon law case.
  • Expert guidance: We navigate the legal maze, ensuring your rights are protected every step of the way.
  • Relentless advocacy: We fight for a fair outcome, whether it’s a full refund, replacement vehicle, or even compensation for damages.

Remember, you have rights. We’re here to help you exercise them and turn your automotive nightmare into a lemon law victory. Contact us today at (973) 598-1980 for your free consultation and take the first step towards reclaiming the reliable, enjoyable ride you deserve.



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A concerned Kia Soul owner standing next to their vehicle

2021 Kia Soul Transmission Problems: What You Need to Know

If you own a 2021 Kia Soul and have been experiencing transmission issues, you’re not alone. Many Kia Soul owners have reported significant problems with their vehicle’s powertrain, leading to safety concerns and frustrating experiences.

In this article, we’ll delve into the real complaints and concerns voiced by Kia Soul owners. Whether you’ve encountered shifting delays, grinding between gears, or hesitation during acceleration, it’s crucial to understand your rights and options.

Real Owner Complaints

Quote 1 from Edmunds.com:

“We bought a 2021 KIA Soul EX in August 2021. We started reading about major problems for the KIA Soul in 2021. The 2020s and 2021s have a major transmission problem… Kia has a great warranty, but the dealers are not very helpful in resolving the problem.”

Quote 2 from NHTSA Complaint:

“We were traveling on the freeway at 70 mph when the vehicle started surging and bucking, shaking violently… it was as if the vehicle was in neutral no matter where the shift selector was placed.”

Quote 3 from NHTSA Complaint:

“I own a 2021 Kia Soul with 34,130 miles… On 2/10/23, it started doing the same thing again… I bought a brand-new car to have reliable transportation to & from work, only to have to replace the transmission TWICE & be without my vehicle for nearly four months.”

Kia Soul Transmission TSB – Updating Software

Kia acknowledges the transmission issues with the Kia Soul and has taken steps to address them. They have released a Technical Service Bulletin (TSB) called SC199, specifically addressing these problems.

This TSB recommends updating the transmission software, reprogramming the transmission control module, and, if necessary, replacing the Intelligent Variable Transmission (IVT).

Lemon Law Rights for Kia Soul Transmission Problems

If you find yourself struggling with Kia Soul transmission problems, you may be entitled to lemon law relief. The frustrations, safety concerns, and inconveniences you’ve faced should not be your burden to bear alone. Our attorneys are well-versed in handling cases related to Kia Soul transmission problems, and we can guide you through the process.

The Impact on Kia Soul Owners

These transmission problems are more than just inconveniences; they can be a matter of safety. Imagine your Kia Soul losing power while you’re driving on the freeway, surrounded by heavy traffic.

This terrifying situation was the reality for one Kia Soul owner, as described in an NHTSA complaint:

“We were traveling on the freeway at 70 mph when the vehicle started surging and bucking, shaking violently. The rpm’s swung wildly… The engine produced power but nothing going to wheels, it was as if the vehicle was in neutral no matter where the shift selector was placed.”

What Lies Ahead

While Kia has taken steps to address these issues through TSB SC199, many Kia Soul owners are left wondering about the long-term reliability of their vehicles.

As one frustrated owner pointed out:

“I love the Kia Soul but what happens in six months? What happens when the warranty runs out? I bought it brand new and it’s on its 3rd transmission!!”

Taking Action

Your safety and satisfaction are of utmost importance. If you own a 2021 Kia Soul and have been plagued by transmission issues, don’t hesitate to reach out for help. Our experienced Lemon Law attorneys are here to provide you with the assistance you need to seek compensation and resolution.

If you’ve experienced transmission issues with your 2021 Kia Soul, you may be entitled to compensation. Call our Lemon Law attorneys at (973) 598-1980 today for a free consultation and let us help you get the justice you deserve. Don’t let these problems go unresolved; take action now for a safer and more reliable driving experience.



  • Used 2021 Kia Soul Consumer Reviews | Edmunds
  • Complaints for 2021 KIA SOUL | NHTSA
  • 2021-2023 Kia Soul Problems – Top Engine & Transmission Complaints | mylemon


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Hyundai Level 2 Charger Problems Spark Class Action Lawsuit: Allegations of Charging Failures and Overheating

A class action lawsuit has been initiated against Hyundai, encompassing a range of electric vehicles including the Hyundai Ioniq 5, Kia EV6, and Genesis GV60. The lawsuit centers on alleged issues with the vehicles’ level 2 chargers, which have reportedly led to charging failures and overheating concerns.

Owners’ Claims of Charging Challenges

The lawsuit was filed by three owners who assert that their experiences with the level 2 chargers were far from satisfactory.

These vehicles are advertised to offer specific charging times when using a level 2 charger at home. However, it’s alleged that defects within the chargers cause them to overheat before completing the charging process.

Overheating Issues and Unfulfilled Charging Promises

According to the plaintiffs, the chargers can overheat within a short span of 30 to 60 minutes of usage. As a consequence, Hyundai owners are reportedly required to disconnect and reconnect their home chargers to restart the charging process.

The lawsuit claims that customers who plug in their vehicles overnight discover in the morning that their electric vehicles are not fully charged. Moreover, overheated chargers are said to frequently result in damage to vehicle components.

Charging Time Discrepancies

The electric vehicles are purportedly designed to be charged using 240-volt level 2 chargers at 48 amps within about seven hours. Interestingly, the Kia EV6 model pledges a charging time of five hours and 50 minutes using a level 2 charger at home.

However, the lawsuit argues that offered software repairs by Hyundai and Kia do not effectively address the charger issues. Allegedly, the software updates lower the level 2 charging speeds to prevent overheating, significantly prolonging the charging times to more than 10 hours.

Software Modifications and Charging Port Design

The class action lawsuit asserts that the software repairs implemented by dealerships fail to deliver solutions. In fact, the lawsuit contends that the technical service bulletin (TSB) 23-EV-003h, which addresses charging problems, does not disclose that the software update doubles the charging time.

The plaintiffs point out that customers must manually reduce the charging current to prevent failures, but even this approach does not prevent charge failures, especially when charging at a lower 28 amps.

Design Defect Allegations

The heart of the problem, as per the plaintiffs, lies in a design defect within the charging port. This alleged defect is believed to trigger overheating. When the port reaches a certain temperature, the vehicle’s safety mechanisms reportedly halt the charging session, yet fail to automatically resume the session when the port’s temperature becomes acceptable again.

Moreover, the lawsuit claims that charging failures occur more frequently during higher outside temperatures.

Class Action Lawsuit Filed

The lawsuit, titled David Gould, et al., v. Hyundai Motor Company, et al., was filed by three Hyundai Ioniq 5 owners: David Gould from New York, Kaushik Iyengar from Georgia, and John Nixon from Florida.

The lawsuit is currently under consideration in the U.S. District Court for the Central District of California.


If you are an owner of a Hyundai Ioniq 5, Kia EV6, or Genesis GV60 and have faced similar problems related to level 2 chargers, you might have the opportunity to initiate a new lawsuit to seek compensation.

Our proficient attorneys of Law Office of Howard Gutman are here to provide you with a complimentary consultation to discuss your situation and offer expert legal guidance.

Don’t hesitate to get in touch by dialing (973) 598-1980, or you can also complete our online form to take the first step towards resolving your concerns.




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