Unlock Compensation: Navigating Cadillac SRX Air Suspension Woes

Owning a Cadillac SRX promises luxury and performance, yet an all-too-common issue lurks beneath the surface—the notorious air suspension problems. Discovering early warning signs and understanding the intricacies of this system can save you from both a financial and safety nightmare.


Early Warning Signs: Listen to Your SRX

Before the dreaded “service suspension system” message appears on your dashboard, your SRX might drop hints. Many owners report unsettling noises emanating from the air suspension. Squeaks or grinds could be ominous signs of an impending problem. If your SRX struggles with maintaining ride height or if braking distances increase unexpectedly, your suspension might be silently failing.

Engage in a simple yet revealing “bounce test.” Press down firmly on each corner of your vehicle. A quick, immediate rise signals a healthy suspension. Any prolonged bouncing or delays indicate trouble.


Cadillac SRX Suspension Woes: Beyond the Brand

The National Highway Traffic Safety Administration (NHTSA) investigated widespread suspension problems in certain SRX models, shedding light on a pervasive issue—not exclusive to Cadillac but inherent in air suspension systems.

Air suspension is a sophisticated network of components, from ride height sensors to air struts, orchestrated by a suspension control module. Each part is susceptible to wear and tear. Height sensors degrade over time, and the rubber in air springs is prone to damage, whether through scratches, punctures, or dry-rotting.


Counting the Cost: The Price of Suspension Failure

The cruel reality is that fixing air suspension is not only inevitable but also exorbitant. A visit to the dealership might reveal replacement costs exceeding $1,600 for a single OEM air strut. Brace yourself—once one strut fails, the rest follow suit, potentially amassing a bill surpassing $6,000.

Opting for third-party replacements may seem financially savvy, but the complexity of these systems demands skilled labor. Even with cheaper parts, repairing your air suspension could still set you back thousands.


Your Path to Justice: A Free Consultation Awaits

If you find yourself entangled in the web of Cadillac SRX air suspension troubles, don’t navigate it alone. Our legal experts at the Law Office of Howard A. Gutman specialize in securing compensation for such vehicular nightmares.

The road to justice starts with a simple step—call us at (973) 598-1980 for a free consultation. Remember, manufacturers and dealers are obligated to cover all legal expenses. Your journey to resolution shouldn’t cost you a dime.

Drive without compromise. Let us fight for your rights.



  • Here’s The Right Way to Fix Your Cadillac SRX Suspension Problems | STRUTMASTERS

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Suspension System: Understanding Your Vehicle's Critical Components

Don’t Get Bolted Down: Your Guide to Resolving Improperly Heat-Treated Suspension Bolts in Your 2023 GM Vehicle

Attention 2023 Cadillac Escalade, Chevrolet Suburban, Tahoe, GMC Yukon owners! Your safety might be at risk, and we’ve got the details on a concerning issue with your vehicles’ suspension bolts. Read on to find out how to ensure your safety on the road.


The Problem

Recent reports from the National Highway Traffic Safety Administration (NHTSA) reveal a serious concern – improperly heat-treated suspension bolts in select 2023 GM vehicles. This flaw can lead to a broken suspension bolt, resulting in the misalignment of the rear wheel and, worse, an increased risk of a crash.


What You Need to Know

Affected Vehicles:

  • 2023 Cadillac Escalade
  • 2023 Cadillac Escalade ESV
  • 2023 Chevrolet Suburban
  • 2023 Chevrolet Tahoe
  • 2023 GMC Yukon
  • 2023 GMC Yukon XL

Safety Risk: The compromised bolts may weaken over time, leading to fractures and misalignment of the rear wheel, significantly raising the risk of a crash.


What GM is Doing

General Motors, LLC, is taking action by recalling the affected vehicles. The remedy involves replacing both rear suspension outer control arm bolts, and the good news is that it comes at no cost to you. The recall process is expected to begin on November 6, 2023.


Your Next Steps

  1. Check Your Vehicle: Don’t wait for a letter. Ensure your safety by checking if your vehicle is part of the recall. Visit GM Owner Center at https://my.gm.com/recalls or NHTSA’s website at https://vinrcl.safercar.gov/vin/.
  2. Contact Information:
    • Chevrolet customer service: 1-800-222-1020
    • Cadillac customer service: 1-800-458-8006
    • GMC customer service: 1-800-462-8782
  3. No Cost to You: Remember, you won’t have to pay a dime for the inspection and repair. Your safety is the priority.


Why You Should Act Now

  • Avoid Potential Accidents: A misaligned rear wheel is a safety hazard. Don’t risk it.
  • Free Inspection/Repair: GM is covering all expenses related to this issue. You won’t have to pay a cent for the inspection and repair.


Your safety is non-negotiable

Even if your vehicle isn’t on the recall list, if you’re experiencing issues or facing roadblocks with your dealer or manufacturer, the Law Office of Howard A. Gutman is here for you. Remember, car manufacturers and dealers are obligated to cover all legal expenses in such cases.

Call us at (973) 598-1980 for a free consultation and let us ensure you’re back on the road safely. Your peace of mind is worth the call.



  • Improperly Heat-Treated Suspension Bolts | NHTSA
  • FAQs for Safety Recall N232415910 | NHTSA
  • Safety Recall N232415910 Rear Suspension Bolt Fracture | NHTSA

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Cadillac Escalade Suspension Problems, Lemon law and Magnuson-Moss Remedies

The Cadillac Escalade is a luxury SUV known for its style and performance. However, like any vehicle, it may experience suspension problems that can affect its ride quality and safety. This page provides information on common Cadillac Escalade suspension issues and outlines legal remedies available to consumers facing these problems.

Common Suspension Problems in Cadillac Escalade:

1. Air Suspension Failures: Cadillac Escalades often come equipped with air suspension systems for a smoother ride. However, issues such as air leaks, compressor failures, or sensor malfunctions can lead to uneven ride height, poor handling, or a harsh ride.

2. Strut and Shock Absorber Failures: Worn-out or malfunctioning struts and shock absorbers can result in a bumpy ride, reduced stability, and difficulty maintaining control over the vehicle.

3. Electronic Suspension System Malfunctions: Some Cadillac Escalades feature advanced electronic suspension systems that can be prone to malfunctions. Problems with sensors, control modules, or other electronic components can affect the overall performance of the suspension.

4. Bushing and Linkage Issues: Worn-out bushings and linkage components in the suspension system can lead to vibrations, clunking noises, and an overall decrease in ride quality.

Consumer’s Legal Remedies:

1. Manufacturer’s Warranty: Most Cadillac Escalades come with a manufacturer’s warranty that covers repairs for a certain period or mileage. If your vehicle experiences suspension problems within this warranty period, the manufacturer is typically obligated to address and resolve these issues at no cost to you.

2. Lemon Law Protections: If your Cadillac Escalade continues to experience suspension problems despite multiple repair attempts, it may qualify as a “lemon” under state Lemon Laws. Lemon Laws vary by state, but they generally provide consumers with remedies such as a refund or replacement vehicle. Keep detailed records of repair attempts and consult your state’s specific Lemon Law requirements.

3. Magnuson-Moss Warranty Act: The Magnuson-Moss Warranty Act is a federal law that protects consumers when issues arise with products covered by warranties. If your Cadillac Escalade is still under warranty and the suspension problems persist, this act may provide additional legal remedies.

4. Consumer Protection Laws: Some states have consumer protection laws that go beyond Lemon Laws and offer additional protections for consumers dealing with persistent vehicle issues. Consult with a legal professional to understand the specific laws applicable in your state.

5. Consultation with an Attorney: If you find it challenging to resolve suspension issues with your Cadillac Escalade, consider consulting with an attorney specializing in automotive consumer protection. An attorney can provide legal advice, evaluate your case, and guide you through the steps necessary to protect your rights.


Experiencing suspension problems with your Cadillac Escalade can be frustrating, but consumers have legal remedies available to address these issues. Whether through the manufacturer’s warranty, state Lemon Laws, federal laws like the Magnuson-Moss Warranty Act, or consumer protection laws, it’s essential to be informed about your rights and take appropriate steps to seek resolution. If in doubt, seeking legal advice can help you navigate the complexities of consumer protection laws and ensure that you receive fair compensation for your vehicle’s suspension problems.

Call (973) 598-1980 for a Free Consultation on your Cadillac Escalade Problem

General Motors Air-Conditioning Problem

Man having problem with GM air-conditioning

General Motors Air-Conditioning Defect: Questions and Answers


What is the Current Status?


A class action sets forth problems with the air-conditioning systems on multiple GM vehicles.  Se In Re Gen. Motors Air  Conditioning Litigation   Our office is presenting claims for inconvenience, repair cost reimbursement and other relief.

Is there a cost to me to present an individual claim?


Our office handles GM air-conditioning claims on a contingency basis with no payment required from the consumer.

What Vehicles are Covered?


Problems have been reported on GM trucks and SUVs, namely the Cadillac Escalade (model years 2015-2017), the Chevrolet Silverado 1500 (model years 2014-2016), the Chevrolet Suburban (model years 2015-2017), the Chevrolet Tahoe (model years 2015-2017), the GMC Sierra 1500 (model years 2014-2016) and the GMC Yukon (model years 2015-2017).

What types of Problems Have been Reported?


The vehicles have a serious defect that causes the AC Systems to (a) crack and leak refrigerant; (b) lose pressure within the
AC System; and (c) fail to properly function to provide cooled air into the Vehicle’s passenger cabin.  The Silverado, Suburban, and Tahoes were   h GMC Sierra Complaints state GM trucks and SUVs were sold with a defective air conditioning system that will break down during normal vehicle operation, and consumers have been charged for repair due to factory defect.


Call about repair costs of air-conditioning system


Call us for a Free Consultation on Your Chevrolet or GM Air-Conditioning Claim