General Motors has recalled almost 700,000 2014 Chevy Silverado 1500s and 2014 GMC Sierra 1500s for a potentially dangerous steering defect.
These trucks’ power steering assist (“EPS”) can cut out, especially during low speed turns, and then return suddenly. This may result in a loss of control of the vehicle. Additional symptoms of the problem may include other electrical systems cutting out and warning light indicators going off.
The loss and sudden return of EPS assist typically happens within a one second period and is caused by an electrical/software issue.
The recall follows National Highway Traffic Safety Administration report #17V414 on General Motor’s Electronic Power Steering assist on this make and model vehicle. NHTSA said the fault occurs when the system voltage drops below 8.8 volts for more than one second, or during low-speed turn. EPS assist is disabled until voltage returns to 9 volts for a minimum of 40 milliseconds, at which point EPS assist returns. According to GM the underlying problem is a defect in the EPS module software.
GM’s fix is to reprogram the EPS module. Consumers can also call Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782 for assistance. GM’s number for this recall is 17276.
Have you done all that and are getting nowhere with GM? If you are having steering problems with your 2014 Chevy Silverado or GMC Sierra, you may be entitled compensation. Call the Law Office of Howard Gutman for a free consultation on your claim.